Channel Operation Manager at FPT Asia Pacific Pte Ltd

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

27 Sep, 26

Salary

0.0

Posted On

29 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, Channel Development, Server Architecture, Go-To-Market Strategy, Partner Management, Solution Design, Market Analysis, Pricing Strategy, Stakeholder Management, Data Analysis, Cross-functional Collaboration, Competitive Analysis, Channel Policy Design, Consultative Selling, Infrastructure Strategy, Lifecycle Management

Industry

IT Services and IT Consulting

Description

Overview We are seeking a Channel Operation Manager to drive product strategy and channel growth across enterprise and infrastructure markets. This is a hybrid role combining channel operations, responsible for developing server product offerings while building and enabling a strong partner ecosystem across industries such as government, enterprise, cloud, and data centres. Key Responsibilities 1. Product Management (Server Portfolio) Define and manage server product roadmap (rack, high-density, edge, AI servers) based on market demand and partner feedback Develop product specifications, configurations, pricing, and packaging strategies Manage end-to-end product lifecycle (GTM, enhancements, and retirement) Conduct competitive analysis (products, pricing, channel strategies) and define differentiation plans Develop product materials (whitepapers, manuals, value propositions) to support internal and partner teams 2. Channel Development & Operations Build and expand channel ecosystem (distributors, resellers, SI/ISV partners) across regions and industries Design and implement channel policies (rebates, pricing structure, authorization tiers, territory protection) Support partners with training, solution design, bidding support, and technical advisory Drive channel performance management (sales targets, shipments, collections, inventory tracking) Resolve channel conflicts and ensure healthy partner engagement 3. Ecosystem & Partner Collaboration Collaborate with ecosystem partners (e.g., CPU, GPU, storage, OS vendors) to develop integrated server solutions Strengthen joint go-to-market initiatives with strategic partners 4. Cross-functional Collaboration Work closely with R&D, supply chain, sales, and support teams to ensure product delivery and quality Align internal sales teams with channel strategy and product positioning Support execution of key projects and customer engagements Requirements Education & Experience Bachelor's degree or above (Computer Science, Engineering, or related fields preferred) 3–5+ years of experience in IT hardware, servers, or infrastructure-related roles Experience in server product management and/or channel operations preferred Background in servers, data centres, cloud computing, or enterprise IT solutions is an advantage Technical & Domain Knowledge Strong understanding of server architecture (CPU, memory, storage, RAID, networking, PCIe) Experience in solution design for use cases such as cloud, AI, edge computing, and databases Familiarity with IT channel models (distribution, SI partnerships, resellers) and channel policy design Knowledge of GTM strategy, pricing, and market analysis Awareness of industry trends (cloud, AI, big data, data centres) Core Competencies Product strategy and planning Channel development and partner management Solution design and consultative selling Data analysis and market insights Soft Skills Strong stakeholder management and cross-functional communication Ability to manage partners and influence without authority High ownership, execution focus, and resilience in a fast-paced environment Strong learning agility to keep up with evolving technologies Tools & Language Proficient in PowerPoint (product presentations), Excel (data analysis), and Office tools Experience with ERP/CRM systems is a plus Key KPIs Channel revenue, shipments, and collection performance Growth and activation of channel partners Channel product profitability and pricing control Partner satisfaction and training coverage Success rate of key channel-led projects

Responsibilities

Drive product strategy and channel growth for server portfolios across enterprise and infrastructure markets. Develop product roadmaps and build a strong partner ecosystem including distributors, resellers, and SI/ISV partners.