DESCRIPTION

About us
Zenergi supports and empowers our customers’ journey to net zero. With a unique range of services, we tailor sustainable solutions for all our customers.
What sets us apart? We drive major reductions in costs, energy consumption and carbon emissions with our market-leading procurement service; informed advice, and unrivalled engineering expertise.
We’re here to guide you every step of the way. We strongly believe in supporting every member of the team to become the best they can during their Zenergi journey. We are committed to providing a positive environment where people can grow and develop both professionally and personally.
About DB Comms:
DB Comms, a proud member of The Zenergi Group, is a dynamic and progressive telecoms services provider based in central Scotland, serving businesses across the UK. We deliver comprehensive voice, data, and mobile solutions directly to our business customers, underpinned by The Zenergi Group’s strong reputation for exceptional customer service, evidenced by our outstanding 97.5% customer retention rate.
We are experiencing exciting growth within our channel business, working collaboratively with other telecoms providers, IT companies, and Energy brokers to enable them to offer a complete telecommunications service portfolio to their clients. To further develop and nurture these crucial partnerships, we are seeking a highly motivated and results-oriented Channel Partner Manager to join our expanding team.
About the role
As a Channel Partner Manager at DB Comms, you will be instrumental in driving growth and revenue through our partner program. You will be responsible for building strong, mutually beneficial relationships with our channel partners, understanding their business needs, and enabling them to effectively sell and deliver our comprehensive suite of telecoms services. This role requires a proactive individual with excellent communication, relationship management, and business development skills, capable of working independently and as part of a collaborative team.

SKILLS, KNOWLEDGE AND EXPERTISE

Skills Essential Desirable

• Excellent communication, presentation, and interpersonal skills with the ability to influence and negotiate at various levels
• Strong commercial acumen and a results-oriented approach with a demonstrable track record of achieving targets
• Self-motivated and proactive with the ability to work independently and manage multiple priorities effectively.
• Strong organizational and time management skills.
• Willingness to travel across the UK as required to meet with partners

Knowledge & Qualifications Essential Desirable

• A strong understanding of the channel sales model and the ability to build and maintain effective partner relationships.
• Ability to understand and articulate technical product information.
• Familiarity with partner portals and enablement platforms.

Experience Essential Desirable

• Proven experience in channel sales, partner management, or business development within the telecommunications, IT, or related industries.
• Proficiency in CRM systems and Microsoft Office Suite.
• Existing network of contacts within the telecoms, IT, or energy broker channel
• Experience selling voice, data, and mobile solutions.

Primary duties

Key Responsibilities

• Partner Acquisition & Onboarding: Identify, recruit, and onboard new strategic channel partners in line with our business objectives.
• Relationship Management: Develop and maintain strong, long-term relationships with key stakeholders within partner organizations.
• Partner Enablement: Understand partner business models and develop tailored enablement plans, including product training, sales support, and marketing resources, to ensure their success in selling DB Comms services.
• Sales Support: Work closely with partners to identify opportunities, develop joint sales strategies, and provide ongoing support throughout the sales cycle.
• Performance Monitoring & Reporting: Track partner performance against agreed targets, analyse results, and identify areas for improvement.
• Communication & Collaboration: Act as the primary point of contact for partners, ensuring clear and consistent communication regarding product updates, promotions, and company news. Collaborate effectively with internal teams (sales, marketing, operations) to support partner needs.
• Market Awareness: Stay up-to-date with industry trends, competitor activities, and partner feedback to identify new opportunities and refine our channel strategy.
• Account Management: Manage existing partner relationships, ensuring high levels of satisfaction and identifying opportunities for growth and upselling.
• Compliance & Governance: Ensure partner activities align with DB Comms policies and procedures.