COMPANY OVERVIEW

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

JOB DESCRIPTION

The Channel Program Manager - Video Security & Access Control is responsible for the development, daily management, and strategic evolution of channel programs and initiatives. This individual will work in deep collaboration with key internal partners, including Channel Operations, Training, and Finance, to ensure the successful implementation and optimization of programs that drive partner performance and overall channel growth.

Responsibilities:

• Program Development and Strategy: Design, develop, and launch new channel programs and initiatives, identifying opportunities for growth and improvement based on market trends, partner feedback, and business objectives.
• Daily Program Management: Oversee the day-to-day operations of existing channel programs, including managing program tiers, discount structures, rebate processes, and compliance requirements.
• Cross-functional Collaboration: Work closely with:
• Channel Operations: To streamline processes, automate program elements, and ensure efficient partner support.
• Training: To develop and deliver training materials for partners on program benefits, tools, and compliance.
• Finance: To ensure accurate financial modeling for programs, manage budgets, track ROI, and process rebates and incentives.
• Partner Support and Engagement: Act as a point of contact for complex partner program inquiries and escalations, ensuring a high level of partner satisfaction and understanding of program terms and conditions.
• Compliance and Risk Mitigation: Implement and monitor compliance frameworks to ensure partners adhere to program guidelines, minimizing risks and maintaining program integrity.
• Performance Analysis and Reporting: Track and analyze program performance metrics, providing regular reports and insights to stakeholders to inform future program development and optimization.
• Tool Utilization and Optimization: Ensure partners effectively utilize available tools such as partner portals, order management systems, and learning management systems to maximize program benefits.

Specific Knowledge & Skills

• Bachelor’s degree in Business/Marketing or equivalent experience preferred.
• 5+ years of experience in one of the following: Program Management. Project Management, Channel Partner Management or Sales
• Channel Partner Industry experience in Video or Physical Security is a plus.
• Proven track record of recruiting and enabling successful channel partners.
• Strong understanding of indirect sales models, partner ecosystems, and channel dynamics.
• Exceptional communication, negotiation, and presentation skills.
• Data-driven mindset with the ability to analyze trends and make informed decisions.
• Proficient in CRM tools (e.g., Salesforce) and partner management systems.
• Strategic thinking and business acumen.
• Strong interpersonal and relationship-building skills.
• Self-motivated and goal-oriented with the ability to work independently.
• Flexibility to adapt to a fast-paced, dynamic environment
• Collaborative mindset to work effectively with cross-functional teams.

Target Base Salary Range: $100,000 - $115,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

LI-JC

BASIC REQUIREMENTS

• 5+ years experience in one of the following: Program Management, Project Management, Channel Partner Management or Sales

TRAVEL REQUIREMENTS

25-50%

• Program Development and Strategy: Design, develop, and launch new channel programs and initiatives, identifying opportunities for growth and improvement based on market trends, partner feedback, and business objectives.
• Daily Program Management: Oversee the day-to-day operations of existing channel programs, including managing program tiers, discount structures, rebate processes, and compliance requirements.
• Cross-functional Collaboration: Work closely with:
• Channel Operations: To streamline processes, automate program elements, and ensure efficient partner support.
• Training: To develop and deliver training materials for partners on program benefits, tools, and compliance.
• Finance: To ensure accurate financial modeling for programs, manage budgets, track ROI, and process rebates and incentives.
• Partner Support and Engagement: Act as a point of contact for complex partner program inquiries and escalations, ensuring a high level of partner satisfaction and understanding of program terms and conditions.
• Compliance and Risk Mitigation: Implement and monitor compliance frameworks to ensure partners adhere to program guidelines, minimizing risks and maintaining program integrity.
• Performance Analysis and Reporting: Track and analyze program performance metrics, providing regular reports and insights to stakeholders to inform future program development and optimization.
• Tool Utilization and Optimization: Ensure partners effectively utilize available tools such as partner portals, order management systems, and learning management systems to maximize program benefits