Channels Planning and SRE Engineer-TEMP at Safaricom Candidate Experience site

Nakuru East ward, Nakuru, Kenya -

Full Time

Start Date

Immediate

Expiry Date

14 May, 26

Salary

0.0

Posted On

13 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

System Availability, Performance, Efficiency, Change Management, Monitoring, Emergency Response, Security, Capacity Planning, Operational Excellence, Analytical Skills, Critical Thinking, Technical Expertise, Rpa, Ai, Cloud Computing, Microservice Architectures

Industry

Telecommunications

Description

Brief Description Reporting to Delivery & Support Lead, Channels IT, the Channels Planning and SRE Engineer-TEMP will be responsible for ensuring system availability, performance, efficiency, change management, monitoring, emergency response, security, and capacity planning of Safaricom digital channels platforms. The role focuses on operational excellence, operational support, system uptime and availability of our digital channels. They combine analytical skills, critical thinking, technical expertise, and domain knowledge to create compelling digital experiences that meet user needs and support organizational objective. The role is a fixed term contract of 1 Year We are the leading telecommunication company in East Africa. Our purpose is to transform lives by connecting people to people, people to opportunities and people to information. We keep over 42 million customers connected and play a critical role in the society, supporting over one million jobs both directly and indirectly while our total economic value was estimated at KES 362 Billion ($ 3.2 billion) for the 12 months through March 2021. We are listed on the Nairobi Securities Exchange (NSE) and with annual revenues of close to KES 298 Billion ($2.5 billion) as at March 2022. We were founded in 1997 as a fully owned subsidiary of Telkom Kenya before a 40 percent acquisition by Vodafone Group PLC in May 2000, and a public offering of 25 percent shares through the NSE in 2008. Under the management of Vodafone Group PLC, we welcomed Michael Joseph, as our first CEO, a few months later in July of 2000. He led the company’s growth to accommodate 16.71 million subscribers from the previous 20,000, largely owing to innovative products like M-PESA in 2007.

Responsibilities

The Channels Planning and SRE Engineer will be responsible for ensuring system availability, performance, efficiency, change management, monitoring, emergency response, security, and capacity planning for Safaricom digital channels platforms. The role emphasizes operational excellence, system uptime, and availability by combining analytical skills and technical expertise to meet user needs.