Chapter Lead Web Front-End - Digital Retail Banking & Fraud (DRB&F) at ING

, , Belgium -

Full Time

Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

0.0

Posted On

08 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Front-End Development, Web Technologies, DevOps, Accessibility, Performance Optimization, SEO, Secure Coding, Collaboration, Innovation, Solution Design, Career Development, Performance Management, Diversity, Continuous Growth, Technical Direction

Industry

Financial Services

Description

The Role As Chapter Lead Web Front-End, you are instrumental in shaping ING Belgium’s digital customer experience. You lead a distributed team of front-end engineers and drive the adoption of modern web technologies to support ING’s digital sales and transformation goals. Your leadership ensures that platforms are robust, accessible, secure, and future-ready. This role combines people leadership and engineering contribution. You manage a devops chapter of ~13 front-end engineers while staying hands-on in delivery, guiding technical direction, and raising the bar on engineering excellence. You empower engineers to produce and maintain IT solutions that meet business needs, aligned with the IT strategy to support seamless and secure usage of our online channels resulting in a trusted team, backed by a motivated and skilled workforce. What You’ll Do People Leadership (~40%) Lead, coach, and inspire ±13 engineers across Belgium, the Philippines, and India. Drive career development, performance management, and continuous growth. Recruit and onboard new talent, ensuring diversity and inclusion. Build a culture of collaboration, psychological safety, and innovation. Engineering & Delivery (~30%) Contribute hands-on to engineering tasks (coding, reviewing, solution design). Ensure delivery of accessible, secure, and high-performance solutions. Develop and maintain key assets of the IT Area such as ing.be web platforms, supporting the digital sales ambitions with campaigns, calculators, and simulators, accelerate delivery across tribes by maintaining and improving flows builder platforms, and much more. Apply expertise in modern web technologies, accessibility (WCAG), performance optimization, SEO, web best practices, secure coding practices,... Strategy & Alignment (~30%) Define and continuously improve engineering standards. Align with ING’s global technology guidelines and lifecycle processes. Collaborate with Product Owners, UX, and Chapter Leads across domains. Translate Business & IT strategies into impact. We’re a global bank with a strong European base, and our more than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries. Joining ING means working with friendly and collaborative people towards making a positive impact on people and planet. We believe in empowering the people around us and our customers to stay a step ahead. Working here means having the autonomy to drive progress, helping to create superior customer value and contributing to our ambition of putting sustainability at the heart of everything we do. Here, we’re more than just a workplace – we’re a community of innovators, problem-solvers, and forward-thinkers, dedicated to making a real impact. Whether you’re just starting your career or seeking the next big challenge, we have opportunities that will inspire and push you to grow. Your future at ING starts with one application. Ready to join? We’ve got plenty of opportunities to match your skills and aspirations! Use the filters below the search bar – like location and job type – to help you find the perfect fit. Start exploring now and discover where your next career move could take you!

Responsibilities

Lead and inspire a distributed team of front-end engineers while contributing hands-on to engineering tasks. Ensure the delivery of robust, accessible, and secure web solutions that align with business needs and IT strategy.