Character at Westgate Resorts

River Ranch, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Mar, 26

Salary

0.0

Posted On

17 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Energetic, Positive, Outgoing Personality, Guest Engagement, Non-Verbal Communication, Time Management, Lifting Ability, Passion for Fun

Industry

Hospitality

Description

Company DescriptionWestgate River Ranch Resort & Rodeo provides you with the unique opportunity to meet and greet with guests who share your enthusiasm for the great outdoors at our authentic Florida dude ranch, which lies on 1,700 beautiful acres overlooking the scenic Kissimmee River and just one hour south of Orlando. Enjoy the surroundings and excitement that our amazing resort offers such as incredible outdoor recreational opportunities, including the River Country Water Park, horseback riding, airboat and swamp buggy rides, trap & skeet range, full-service marina and award-winning Saturday night rodeo. As part of Westgate Resorts, recognized by U.S. News?as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.Job DescriptionAs a Resort Mascot/Character Performer, you’ll be at the heart of guest engagement—creating unforgettable moments for families and visitors from around the country. Whether greeting guests in the lobby or entertaining crowds at our legendary rodeo events, you’ll bring our resort mascot to life with enthusiasm, professionalism, and charm.Key Responsibilities:Perform as a costumed character (mascot), wearing a full-body costume including head, torso, arms, and feet. Costume fits individuals 5'0"–5'10" and weighs up to 15 lbs.Maintain full character integrity using only non-verbal communication and animated body language.Interact warmly with guests of all ages, especially children—pose for photos, give high-fives, and spread smiles throughout the resort.Appear at key locations like the lobby, marina, rodeo arena, general store, and event spaces.Attend and engage at resort events including welcome parties, rodeo nights, and holiday celebrations.Distribute fun giveaways such as balloons, stickers, snacks, or drinks to families.Serve as mascot handler when needed to ensure crowd control, character safety, and guest engagement.Support lobby greets and sales floor traffic when mascot duties are not required.Follow resort training guidelines and maintain a consistent, high-quality guest experience.Perform additional tasks as needed to support the entertainment and guest services teams.QualificationsExperience: 1–2 years in hospitality, entertainment, or customer service preferred. Previous mascot or performer experience a strong plus.Education: High school diploma or GED.Skills & Traits:Energetic, positive, and outgoing personalityStrong guest engagement and non-verbal communication skillsAbility to perform in costume for extended periods, including outdoors and in Florida weatherDependable with excellent time managementComfortable lifting up to 15 lbs and working in humid, warm, or outdoor conditionsA genuine passion for bringing joy and fun to others!Must be at least 18 and have a valid driver’s license to drive company golf cartsAdditional InformationWhy Westgate?Comprehensive health benefits – medical, dental and visionPaid Time Off (PTO) – vacation, sick, and personalPaid Holidays401K with generous company matchGet access to your pay as you need it with our Daily Pay benefitFamily benefits including pregnancy, and parental leave and adoption assistanceWellness ProgramsFlexible Spending AccountsTuition AssistanceMilitary LeaveEmployee Assistance Program (EAP)Life, Disability, Accident, Critical Illness & Hospital InsurancePet InsuranceExclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) Advancement & development opportunitiesCommunity Involvement Programs Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

Responsibilities

As a Resort Mascot/Character Performer, you will engage with guests, creating memorable experiences through non-verbal communication and animated body language. You will perform in costume at various locations and events throughout the resort.