ABOUT US

Neuronetics, Inc. is a leading mental health company dedicated to transforming lives through innovative treatments. Now joined with Greenbrook Mental Wellness Centers, we offer FDA-cleared NeuroStar® TMS and Spravato® therapies for major depressive disorder and treatment-resistant depression across 95+ clinics nationwide. Together, we’re expanding access to life-changing care—combining cutting-edge technology with clinical expertise to make a real impact in the mental health space.
Greenbrook is seeking a Charge Entry Specialist to join our team and play a vital role in ensuring the accuracy and timeliness of our billing process. This position is ideal for someone who takes pride in attention to detail, thrives in a fast-paced environment, and values teamwork.
As a Charge Entry Specialist, you will be responsible for reviewing medical documentation, entering charges into our practice management system, and preparing accurate claims for insurance submission. Your work will directly impact revenue cycle efficiency and patient satisfaction.
Location: Remote
Schedule: Full-Time, Monday – Friday, 8:00 AM – 4:30 PM EST

WHO WE ARE

To learn our WHY: https://youtu.be/yrr-wlFftT0 | Patient stories on HOW we transform lives: https://www.greenbrooktms.com/patient-stories
Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time.
Greenbrook, a subsidiary of Neuronetics, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Greenbrook makes hiring decisions based solely on qualifications, merit, and/or business needs at the time. We are committed to providing equal employment opportunities to individuals with disabilities and protected veterans.
Benefits Statement: Selected candidate will be eligible to participate in the Company’s employee benefit plans, which currently include: health insurance; dental insurance; vision insurance; optional supplemental medical insurance; health savings and flexible spending accounts; company-paid life insurance and additional voluntary life insurance; company-paid short term disability and long term disability insurance; participation in a 401(k) savings and investment plan with company contribution; and paid time off for non-exempt salaried employees is calculated as .625 per pay period worked for vacation time and .29166 per pay period for personal time. Full-time exempt employees will be eligible for Flex-PTO, which allows time off without accrual. If applicable and required under state law, the successful candidate will also be eligible for paid sick leave. These benefits are subject to plan terms, company policies and are subject to change.

• Enter and review daily charges in the practice management system with accuracy.
• Validate documentation completeness to support timely claim submission.
• Prepare and submit insurance claims, monitoring accepted/rejected claims at the clearinghouse level.
• Research and correct rejected claims promptly to minimize delays.
• Reconcile month-end transaction reports with daily schedules to ensure timely billing.
• Retrieve operative and progress reports from EMR systems and databases.
• Identify and communicate quality issues related to registration and scheduling.
• Maintain accurate account records and ensure compliance with HIPAA guidelines.
• Collaborate with providers, office staff, and teammates to achieve department goals.