At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

JOB DESCRIPTION:

We are looking for the best talent for a Chargeback Analyst to be located in Raritan, NJ.
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech.
Purpose: Johnson & Johnson Health Care Systems Inc. (JJHCS) provides contracting, supply chain, business services, and strategic solutions to customers and commercial intermediaries of U.S.-based Johnson & Johnson companies, including hospital systems, health plans, distributors, wholesalers, purchasing organizations, government payer programs, and government healthcare institutions in the U.S. JJHCS also engages with customers to provide streamlined supply chain services for our products that seamlessly integrate with customer operations, address shared evolving market challenges to value-based care, and develop innovative solutions that improve patient care and access.
The Chargeback Analyst will be responsible for managing the Chargebacks process for key Medical Tech distributors. This role is responsible for developing key internal and external partnerships, performing root cause analyses, resolving complex Chargeback discrepancies, partnering with Finance regarding Chargeback credits and deductions, and measuring/monitoring wholesaler compliance. In addition, key responsibilities also include any compliance related activities, such as Sarbanes-Oxley related activities.

QUALIFICATIONS/REQUIREMENTS:

• Minimum of Bachelor’s degree required.
• Minimum of two (2) years of relevant work experience.
• Proven ability to handle conflicting priorities and meet deliverables and deadlines.
• Demonstrated leadership, analytical, and organization skills, with ability to work independently.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office Suite, including advanced proficiency with MS Excel (specifically VLOOKUP and pivot tables); Excel macros is preferred.
• Experience in contracting, chargeback, and/or healthcare is preferred.
• Knowledge of Model N (ICS/CORE) and SAP is preferred.
• Project management/leadership skills is preferred.
• Familiarity, training, or certification with Process Excellence or Lean methodologies is preferred.
• Experience with Model-N or Revitas, Sarbanes –Oxley (SOX), or Database Management is preferred.
  Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
  Johnson and Johnson is committed to providing interview process that are inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource.

• Manage distributor Chargeback Payments through the CORE, ICS & SAP system.
• Demonstrate detailed understanding of the department and a broad knowledge of other areas of the business.
• Provide leadership to other team members and transfer knowledge across departments, Operating Companies, etc.
• Regularly communicate in all directions to keep associates, peers and management advised of chargeback status, deadlines and process improvements.
• Reconcile incoming Chargebacks submissions based on frequency of distributor submission schedule and process resubmissions.
• Troubleshoot problems of various complexities with limited supervision and demonstrate high levels of analytical and organizational skills, with the ability to understand systems and processes.
• Demonstrate a customer service mentality and ability to learn, as well as demonstrate effective communication skills with an ability to make the complex simple.
• Collaborate and lead communication with business partners such as Channel Partners, Operating Companies, and distributors to identify and resolve root causes of disputes.
• Identify and implement process improvements and cost reduction.
• Timely reconciliation of SAP and research unidentified deductions taken by Distributors to determine validity.
• Maintain monthly metrics on wholesaler accounts.
• Perform monthly audits and validate outgoing operating company reports and internal data requests to ensure accuracy.
• Develop, create, run and analyze reports and perform SOX analysis, as well as build and maintain Standard Operating Procedures as needed.
• Act decisively while understanding the impact of actions, processes and problems across the department.