At Patrianna, we are driven by our passion to deliver world-class gaming experiences to millions of players across the globe. As a dynamic and international team, we embrace a collaborative, remote-working culture, focused on innovation and excellence in everything we do.
We are seeking a detail-oriented and proactive Chargeback Analyst to join our growing team. In this role, you will play a key part in protecting our business and players by managing chargeback disputes, investigating fraud, and ensuring seamless transaction processes. If you’re looking to contribute to a fast-paced, forward-thinking company that is dedicated to being a leader in the gaming industry, we’d love to hear from you!

IMPORTANT REQUIREMENTS

• Willingness to work outside on a shifting schedule/weekend/holidays
• You will need your own office set up with a self-provided laptop or PC, headset and a reliable internet connection with the below requirements:
• PC – Intel i5 4th Gen (or higher) – self provided
• Minimum OS Version: Windows 10 or higher
• Internet browser (preferably Chrome – but can use Edge, Firefox, etc.)
• Minimum RAM: 8 GB
• Minimum HDD Space: 1 GB
• Headset: USB Headset (noise-canceling)
• Web Camera (for team meetings)
• Internet: Ethernet/Hardline Connection, speed minimum of 10Mbps Upload & Download Internet speed is required.
• Backup Internet provider

Please refer the Job description for details