The Chargeback Analyst is a key member of the Finance and Revenue Operations Team, responsible for managing and optimizing the core billing platform. The ideal candidate will have strong analytical and problem-solving skills, meticulous attention to detail, and the ability to collaborate effectively internally. You will report to the Director of Revenue Operations, based in the New York City office (hybrid 3x week).

QUALIFICATIONS

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field (or equivalent experience).
• 2–4 years of experience in chargeback processing, finance operations, or related SaaS industry roles.
• Strong understanding of SaaS chargeback processes, contract compliance, and related industry practices.
• Advanced Excel skills and strong data analysis capabilities.
• Excellent attention to detail, accuracy, and organizational skills.
• Strong communication with the ability to resolve discrepancies and disputes effectively.
• Ability to work independently and as part of a team in a fast-paced environment.
• Customer-focused mindset
• Proactive auditing and process improvement

Please refer the Job description for details