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Charging Support Tech Sr. Specialist at Vodafone United States

Giza, Giza, Egypt -

Full Time

Start Date

Immediate

Expiry Date

28 Jan, 26

Salary

0.0

Posted On

30 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Telecommunications, Computer Science, System Administration, Database Maintenance, Oracle, MySql, Java, Perl, PHP, GSM, GPRS, SS7, TCP/IP, Microsoft Office, Configuration Management, Incident Handling, Fault Detection

Industry

Telecommunications

Description

Responsible for 24/7 system faults, global incidents and corrective maintenance activities execution on prepaid charging Nodes to ensure meeting all Operational KPIs (preventive actions, Fault detection, incident handling , corrective actions and knowledge transfer) to reach minimum MTTR and maintain execution with highest quality standards. Apply and own configuration management activities execution on all Charging nodes. * Recharges and vouchers daily/monthly reports reconciliation Stakeholders involvement to ensure harmony and most optimum Voice & Data service delivery. Ensuring SLAs are met and at the same time optimizing and creating new interacting processes. University Graduate, BSc of Engineering in Telecommunications or Computer science. 2-3 years of experience in Telecommunication Industry. Excellent knowledge of telecom/IT industry. Required hands-on experience with different operating systems (Unix, Linux, ) as system administrator Knowledge in Database maintenance and housekeeping (Oracle, MySql, ) Programming languages (Java, Perl, PHP, ) Knowledge of GSM/GPRS network structure. Preferable good knowledge with SS7 & TCP/IP. Very good command of Microsoft office. Preferable knowledge with IN concepts

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Responsibilities

Responsible for managing system faults and global incidents on prepaid charging nodes. Ensure operational KPIs are met through preventive actions, fault detection, and corrective maintenance activities.