JOB SUMMARY

• Maintain excellent visual merchandising, contributing to large-scale creative displays that reflect the shop’s unique aesthetic.
• Ensure optimum stock density by working closely with the Store Manager and warehouse team.
• Support the clearance of take-off items and lower-value stock, ensuring effective resale or repurposing for upcycling initiatives.
• Promote and implement the hospice’s stock generation strategy.
• Ensure high customer service standards, handling complaints professionally and escalating issues where necessary.
• Assist in managing the security of the shop, ensuring proper opening and closing procedures.
• Maintain a safe and welcoming shopping environment, conducting regular safety inspections and addressing maintenance issues.
• Oversee cash handling and administration, ensuring compliance with hospice policies.
• Support the creation of social media content, working with the Store Manager to showcase the shop’s offerings and initiatives.
• Contribute to shop events, promotions, and community initiatives to drive footfall and engagement.
• Deputise for the Store Manager
• Support and develop volunteers, fostering a strong community-driven retail space with a passion for recycling and sustainability.
• Encourage volunteer recruitment and engagement, helping to create a shop culture that aligns with the three Rs (Reduce, Reuse, Recycle).
• Provide day-to-day communication and direction to volunteers and staff.
• Assist with staff rotas, ensuring adequate shop coverage and effective workload distribution.
• Help develop staff training programs, supporting volunteer skill-building and career development.
• Attend and contribute to retail meetings, sharing best practices and shop performance insights.
  Job Type: Permanent
  Pay: From £12.21 per hour

Benefits:

• Company pension
• Health & wellbeing programme
• Sick pay

Ability to commute/relocate:

• Wakefield WF1 5QU: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• United Kingdom (preferred)

Work Location: In perso

Please refer the Job description for details