Chase Club Server at Royal Sonesta Chase Park Plaza, St Louis, MO

St. Louis, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Oct, 26

Salary

0.0

Posted On

18 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Food And Beverage Service, POS System Operation, Cash Handling, Sanitation Guidelines, Organizational Skills, Attention To Detail, Teamwork, Communication, Time Management

Industry

Description

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Job Description Summary The Server sets the tone for Sonesta’s mission of “Wowing” our guests with Amazing Moments. The role’s primary responsibility is to welcome guests, take orders, serve food and beverages items to guests in a friendly, courteous and timely manner in accordance with quality standards. The Server must maintain supplies and follow established cleanliness and sanitation guidelines. The ideal candidate has a passion for hospitality and providing exceptional guest service. Job Description Work Environment Must be able work in a fast-paced environment. Majority of work takes place indoors. Must be able to tolerate extreme temperatures - i.e. kitchens, freezers. Physical Demands Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Frequent bending, kneeling and reaching. Ability to stand during entire shift. Expected Hours of Work Must be flexible to work variable days of the week to include weekends and holidays. Must be flexible to work variable shifts (days, nights, overnights). Ten to twelve hour shifts sometimes required. Education and Experience Two years of experience as a server in full service restaurant preferred - preferably in a fine dining establishment. High school diploma or General Education Degree (GED) preferred. Principle duties and responsibilities (Essential Functions) include: Greet and acknowledge all arriving guests in a prompt and professional manner. Engage and interact with guest as appropriate. Respond to all guests’ questions and requests. Demonstrate complete knowledge of the food and beverage menu. Serve food and beverage orders after checking for correct temperature, appearance and portions. Refill when necessary. Operate POS system and ensure food orders are verified and transmitted in a prompt manner. Adhere to all cash handling and credit card policies and procedures. Periodically check-in with tables to ensure guests’ expectations are being met and exceeded. Maintain proper condition and cleanliness of dining areas, stations and servicing equipment. Complete all closing duties and reports as assigned. Adhere to established safety and sanitation guidelines. Adhere to uniform and grooming standards. Perform other duties or projects as requested by management. Additional Job Information/Anticipated Pay Range Qualifications and Skills Attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Excellent organizational skills and attention to detail. Able to work quickly without compromising quality. Ability to work with minimal supervision and maintain a high level of performance. Must be able to stand and exert fast-paced mobility for entire shift. Ability to work cohesively with co-workers as part of a team. Food handlers and TIPS certificates required. Previous front facing guest service experience required. Must read, write and speak the English language fluently. Experience with computerized cash registers preferred. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Responsibilities

The Server is responsible for welcoming guests, taking orders, and serving food and beverages in a timely and professional manner. They must also maintain the cleanliness of dining areas and adhere to safety and sanitation guidelines.