OVERVIEW

We are seeking a dedicated and experienced Shift Manager to join our dynamic team in a fast-paced food service environment. The ideal candidate will possess strong leadership skills, a passion for customer service, and a solid background in restaurant management. As a Shift Manager, you will oversee daily operations, ensure exceptional service quality, and lead our team to deliver an outstanding dining experience.

REQUIREMENTS

• Proven experience in a quick service or fast food restaurant setting; fine dining experience is a plus.
• Strong background in food service management, including kitchen management and food handling practices.
• Experience with cash handling and familiarity with POS systems (Aloha POS or Micros POS preferred).
• Excellent leadership skills with the ability to manage a diverse team effectively.
• Solid understanding of food safety regulations and best practices in the culinary industry.
• Previous experience in training & development, interviewing, and team management is highly desirable.
• Strong customer service orientation with excellent communication skills.
• Ability to work flexible hours, including evenings, weekends, and holidays as required. Join our team as a Shift Manager where you can make an impact on our guests’ experiences while leading a passionate team in the vibrant food industry!
  Job Type: Full-time
  Pay: $11.00 - $13.00 per hour
  Expected hours: 30 – 40 per week

Shift availability:

• Night Shift (Preferred)
• Overnight Shift (Preferred)

Ability to Commute:

• Houston, TX 77073 (Required)

Ability to Relocate:

• Houston, TX 77073: Relocate before starting work (Required)

Work Location: In perso

• Supervise and coordinate daily operations of the restaurant during assigned shifts.
• Train, mentor, and develop staff to enhance their skills and performance.
• Manage food preparation and cooking processes to ensure quality standards are met.
• Oversee cash handling procedures and maintain accurate financial records.
• Utilize POS systems such as Aloha POS or Micros POS for order processing and inventory control.
• Ensure compliance with food safety regulations and maintain cleanliness in the kitchen and dining areas.
• Handle customer inquiries and resolve complaints effectively to ensure satisfaction.
• Assist with budgeting, inventory management, and ordering supplies as needed.
• Collaborate with upper management on staff scheduling, training programs, and operational improvements.