ChampionX has an immediate opening for a Chemical Injection Field Service Technician located in Casper, WY. This is your opportunity to join a growing company offering a competitive base pay and benefits.

MINIMUM QUALIFICATIONS:

• High School Diploma or GED.
• Vocational/Technical training or certification, or equivalent experience.
• 2 years of assembly, installations, repair of chemical injection pumps or similar products and;
• 2 years of experience performing moderately complex installations independently
• 2 years of experience in strong customer service relations, including the ability to explain and train
• Basic knowledge of industrial safety, proper hand and power tool use, and other motorized material movement equipment
• Motor vehicle records must meet the standards for the company vehicle driving policy
• Must meet DOT physical requirements and training
• Able to lift at least 40lbs
• Proficient in MS Outlook and Excel
• High mechanical aptitude.
• High accuracy in data entry.
• Strong interpersonal skills to effectively interact with customers and various levels of management.
• Excellent time management and prioritization skills with a high level of persistency in meeting delivery schedules.
• Basic analytical and problem-solving skills.
• Must be able to travel daily away from the shop up to 90% of the time
• Speak, read and write English fluently
• Follow all safety policies and company-wide safety requirements
• Predictably and regularly attend work and be punctual
• Immigration sponsorship not offered for this role

PREFERRED QUALIFICATIONS:

• Vocational/Technical training or certification
• 5 years of experience in oil and gas field installation of chemical injection pumps or similar products
• 5 years performing moderately complex installations independently
• 5 years of experience in strong customer service relations; including the ability to explain and train
• High level of analytical and problem-solving skills

• Attends and presents in daily morning operations meeting
• Performs moderately complex customer support activities, including installations, routine repairs and maintenance of chemical injection pumps and accessories.
• Assembles different parts of manufactured products using hand tools, power tools, machines, and equipment.
• Inspects all materials, components, subassemblies, etc. to assure they meet the accepted quality standards.
• Reads and follows work instructions, work orders, production drawings and sample assemblies, or receives verbal instructions regarding duties to be performed.
• Processes and submits customer service transactions such as service tickets accurately.
• Provides accurate and timely information regarding availability of in-stock items.
• Answers basic inquiries from customers providing basic technical product and applications support.
• Refers customers to local sales representative for further sales & service requests
• Drives a company vehicle and makes deliveries to customer locations
• May support field sales activities
• Obtains signatures for deliveries made, as required.
• Works alone and/or under general supervision
• Develops good working relationships with customers through frequent and professional written and verbal communication.
• Communicates professionally & effectively with customers when delivering both good and bad information.
• Knows and complies with all safety policies and procedures.
• Works unconventional hours and potentially weekends to provide our required level of service on occasion.
• Attends work in predictable and regular manner