ADMINISTRATION:

• Capture all client information electronically
• Complete assessment reports, request and obtain required supplementary documentation as part of the assessment process timeously
• Complete intake packs and contracts together with concerned persons as required
• Keep updated process notes/ records on the process until termination and referral
• Ensure all relevant documentation and reports for ongoing assessments by other Chev entities or external organizations provided
• Update Chevnet for new applicants, which could include address book and pre-admissions
• Maintain statistics
• Writing relevant reports as appropriate
• Develop and update resource lists
• Have access to Chevnet and relevant databases to capture and verify information
• Record all General and information seeking enquiries, in the event of future accessing of services

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• If you have had experience in Social Work, Life Coaching or Counselling this would be advantageous
• people’s person with a deep sense of empathy, strong emotional intelligence, and the administrative acumen

SPECIFIC JOB REQUIREMENTS:

• Advanced computer skills
• Computer literacy
• Strong administrative, planning and organizational skills
• Excellent communication and listening skills
• High emotional intelligence
• Emotional and crisis containment skills
• Work under pressure
• Excellent time management
• People’s person, kind and compassionate
• Energetic
• Current drivers license and own vehicle

AD HOC TASKS

• Attending and participation in staff meetings, other relevant committees and meetings (inter- organizational)
• Liaising with and reporting to the relevant internal and external stakeholders
• The Consultant team to ensure assessments and referrals are in accordance with Organizational care standards
• Process applications and admissions to Chev community residential properties and external accommodation placements, in collaboration with Finance Assessment Department and pre- admissions committee
• Complete financial assessments
• Complete Home Based Care assessments, and include Home Based Care multi- disciplinary team for collateral assessments as required.