EDUCATION AND EXPERIENCE:

• High School Diploma or Equivalent.
• Related technical education or trade certifications, such as HVAC or Certified Pool Operator are preferred. As well as an understanding of OSHA Regulations.

KNOWLEDGE AND SKILLS:

• Able to read, write, and orally communicate clearly in English.
• A strong working knowledge of building trades and building maintenance is required.
• Very strong interpersonal skills are mandatory.
• Proficiency and working knowledge of Microsoft Office applications (Word, Excel spreadsheets, and e-mail).
• Effective written and verbal communication skills.
• Requires basic math skills and an understanding of basic facility maintenance practices and principles. The position also requires the ability to manage multiple priorities (multi-task). Must possess the ability to problem-solve an array of maintenance issues and provide superior customer service skills, both internally and externally.
• Be able to demonstrate the ability to meet customer requirements, often within budgetary or other limitations.
• Must be mobile within Nevada in a private vehicle and may be required to provide own basic tools; and willing to work a variety of hours including occasional overtime and on-call requirements.
• Provide continual evidence of strong maintenance and repair skills in all areas of HVAC, painting, carpentry, plumbing, and electrical. Must be a hands-on Manager.
• On-call 24/7. Ability to work extended/flexible hours and weekends based on project requirements. Driving when necessary. Ability to respond to emergencies in a timely manner.
  About us:
  FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development. Experience exceptional service with a fulfilling career in property management with FirstService Residential. To learn more about our company, culture, and exciting career opportunities visit https://www.fsresidential.com/nevada/

DISCLAIMER:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
FirstService Residential is an equal-opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check

• Work with the assigned Community Manager and/or Assistant Manager (if assigned) as an integral part of the management/maintenance team.
• Provide the assigned Community Manager with Budget recommendations pertaining to Routine, Preventative, Emergency, Corrective, and Scheduled/Replacement maintenance.
• Assist the Board of Directors with their mandate of maintaining the Association in the best interests of the Membership. This includes all contractual and legal obligations.
• Ensure that the curb appeal of the Community is maintained to the Board’s expectations and that all internal and external common areas are free of trash and debris at all times, notating all repairs. Ensure that any graffiti is promptly removed.
• Dumpster enclosures are kept clean and orderly. Damages to enclosures and or gates/doors are reported to the assigned Community Manager promptly so that corrective action may be taken.
• Ensure that lighting inspections are performed on a regular basis (as determined by the Board or assigned Community Manager) documenting problem areas and/or fixtures. A lighting log is to be maintained to track the frequency of replacements and to identify problematic fixtures or areas that may require an electrician or other specialty trade to correct the issue(s). Reports are provided to the assigned Community Manager for review and action.
• Ensure that inventories for consumables (light bulbs, toilet paper, paper towels, cleaning supplies, etc.) are updated regularly and provided to the assigned Community Manager. Issues are followed up in a timely manner and in accordance with the Association’s policies and procedures.
• Ensure the associations’ asset inventory is maintained and updated as required. Asset Inventory is to be provided to the assigned Community Manager for appropriate action(s) and filing.
• Ensure proper knowledge of Emergency Systems (i.e. Fire Alarm, Fire Sprinkler, Fire Monitoring, Generator) if applicable.
• Ensure that site maps are complete and updated as required, depicting locations of all water, gas, and electrical shutoffs.
• Provide input and leadership in planning future maintenance projects, preventative maintenance schedules, and scheduled maintenance as the assigned community matures. This includes drafting/revising preventative maintenance schedules, and emergency maintenance policies as required.
• Training (or arranging the training of) maintenance staff regarding their duties and expectations. Ensure maintenance staff are provided with any required Personal Protective Equipment (PPE) and the proper use of PPE in accordance with OSHA regulations.
• Provide input to the assigned Community Manager in resolving maintenance issues between the Board and FirstService Residential.
• Assist the assigned Community Manager in preparing bid specifications (RFPs), meeting with contractors/vendors, and obtaining bids as applicable.
• Ensure the satisfaction of the Board with FirstService Residential performance pertaining to maintenance and promote the positive contributions of maintenance and RMI to the Association. Attend Board meetings as requested by the Board and/or assigned Community Manager.
• Maintains qualifications for CPO and/or HVAC Certificates. Tracks credits to ensure that any required continuing education is obtained to prevent a lapse in Certificate(s).
• Provide monthly maintenance reports to the assigned Community Manager; and any additional reports as required.
• Maintain proper dress and hygiene standards in accordance with FirstService Residential policy.
• Record and evaluate preventive maintenance activity logs. Provide all Maintenance logs to corporate monthly for digital storage.
• Practice and adhere to FirstService Residential Global Service Standards.
• Conduct business at all times with the highest standards of personal, professional, and ethical conduct.
• Perform or assist with any operations as required to maintain workflow and meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional materials and supplies.
• May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain a specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
• Ensure all safety precautions are followed while performing the work.
• Follow all policies and Standard Operating Procedures as instructed by Management.
• Perform any range of special projects, tasks, and other related duties as assigned.
• Other duties assigned