Chief Commercial Officer at The AF Group Ltd
Norwich NR9 5BZ, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

19 Sep, 25

Salary

0.0

Posted On

20 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Teams, Customer Retention, Membership

Industry

Marketing/Advertising/Sales

Description

ABOUT THE AF GROUP:

The AF Group is the UK’s largest agricultural procurement cooperative, supporting approximately 3,000 farming and rural businesses by securing cost-effective procurement solutions, market insights, and trusted service delivery. As a member-owned organisation, we exist to help our Members “buy better, together.”

SKILLS

Essential:

  • Sales driven strategic thinker
  • Growth mindset
  • Uses data to make decisions
  • Experience in leading, motivating and developing teams
  • Ability to work cross-functionally and think ‘outside of the box’

Desirable:

  • Procurement knowledge and experience

EXPERIENCE

Essential:

  • Proven senior commercial leadership experience
  • Track record of driving sales and growth, and customer retention
  • Strategic leader with an accomplished background in sales

Desirable:

  • Agri-business background
  • Experience of Membership based organisations
Responsibilities

KEY RESPONSIBILITIES:

  • Develop and execute AF’s commercial strategy
  • Lead and grow income through both our sales and procurement teams identifying new revenue opportunities
  • Drive a sales mentality within the commercial teams, reinforcing a growth mindset
  • Oversee and motivate the sales and account management teams to delivery exceptional service and sustained growth
  • Champion a Member-first approach—ensuring AF delivers on its promise of value, transparency, and trust
  • Lead the development of new commercial offerings and membership models to attract and retain a broader Member base
  • Unites Marketing, Member (customer) Services (which incorporates Business Development and Potential New Member development) and Procurement under one strategic umbrella driving revenue, market share and Member loyalty
  • Monitor market trends and Member data to drive informed growth decisions
  • In this role the commercial team, have responsibility for ensuring Member satisfaction and retention offering an exceptional level of customer service to the Member
  • Set challenging and stretching targets and KPI’s for team members
  • Drive accountability throughout the team across income, Member engagement and satisfaction
  • Inspire and lead a cross-functional commercial team aligned to clear strategic objectives
  • Identification of new business opportunities for AF, aiming for increasing Member commitment and volumes (growing existing share of wallet) along with attracting new Members to AF
  • Collaborate with other senior leaders to shape AF’s digital transformation and future-facing capabilities

This role will also have responsibility for non-agricultural procurement:

  • Work closely with the agricultural procurement team to ensure consistent procurement processes, procedures and policies are adhered to throughout the organisation
  • Support the Heads of department within your team and work collaboratively with the agricultural procurement team ensuring AF has robust, competitive supplier agreements
  • Secure exclusive deals, improve performance regarding income streams into the business and strengthen supply resilienc
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