Chief Engineer at Ensign Services, Inc.
Rawang, Selangor, Malaysia -
Full Time


Start Date

Immediate

Expiry Date

15 Mar, 26

Salary

0.0

Posted On

15 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Site Support, Post-Sale Services, Technical Leadership, Project Coordination, Process Improvement, Diagnostic Skills, Troubleshooting Skills, Communication Skills, Mentoring, Engineering Discipline, Technical Resource, Field Service Engagements, Preventive Maintenance, System Configuration, Service Excellence, Collaboration, Problem Solving

Industry

Hospitals and Health Care

Description
Ensign is hiring ! Key Responsibilities Customer Site Support & Post-Sale Services Deliver post-sale engineering services at customer sites, including installation, configuration, testing, repair, and maintenance of company and third-party systems. Diagnose complex technical issues and implement effective solutions to ensure systems operate reliably and efficiently. Provide technical advice to customers on preventive maintenance activities, configurations, and best practices that may improve system performance. Ensure high levels of customer satisfaction through proactive communication, support, and service excellence. Technical Leadership & Expertise Apply in-depth knowledge of own engineering discipline and foundational understanding of related technical areas. Solve complex technical problems by applying advanced engineering concepts and new perspectives to existing challenges. Work independently with minimal guidance and exercise strong professional judgment in critical situations. Serve as a technical resource for engineers with less experience, offering informal mentoring and guidance. Project Coordination & Execution Lead and execute project steps or technical workstreams within larger engineering or service projects. Ensure timely completion of assigned tasks while maintaining high-quality standards and compliance with operational processes. Collaborate with cross-functional teams, customers, and vendors to ensure seamless service delivery. Process Improvement Contribute to ongoing improvement of engineering processes, service quality, and technical methodologies. Identify recurring technical issues and recommend enhancements to procedures, tools, or system configurations. Requirements Degree or diploma in Engineering, Computer Science, Information Technology, or related field. Significant experience in installation, maintenance, and repair of technical systems or products (typically 6–10 years). Strong diagnostic and troubleshooting skills with the ability to solve complex technical issues. Experience working independently at customer sites and managing field service engagements. Ability to guide and support junior engineers and technicians. Strong communication and customer management skills. About Ensign InfoSecurity Ensign InfoSecurity is the largest pure-play cybersecurity service provider in Asia. The company is headquartered in Singapore. We specialise in the provision of these services; cybersecurity advisory and assurance, implementation and management of advanced cybersecurity controls, cybersecurity monitoring, threat hunting, and incident response. Underpinning these competencies is in-house research and development in cybersecurity. What Makes Ensign Special? We are a technology company with warmth and soul. We are ambitious, propelled by our vision to be the cyber defender of choice, and fueled by the dedication and camaraderie of individuals who are eager to make a difference, and leave their footprints in the industry. If you are a self-motivated curious go-getter, we want You! Join Us!

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Responsibilities
The Chief Engineer will deliver post-sale engineering services at customer sites, ensuring systems operate reliably and efficiently. They will also lead project steps and contribute to process improvements while providing technical leadership and support.
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