Chief, Global Shared Services Centre (GSSC) Operations Support (P) at IOM

Makati, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

01 Oct, 26

Salary

0.0

Posted On

03 Jul, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategic Leadership, Operations Support, Change Management, Performance Management, Financial Management, ERP Systems, Oracle, Process Improvement, Automation, Internal Controls, Audit Requirements, Multi-functional Team Management, Interpersonal Communication, Customer Service Culture, Strategic Thinking, English Fluency

Industry

International Affairs

Description

Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration [https://www.iom.int/iom-workplace-culture] Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, the following are considered first-tier candidates: 1. Internal candidates 2. External female candidates 3. Candidates from the following IOM Member States that are not represented among staff members in the Professional and higher categories: Bahamas, Barbados, Comoros, Congo (the), Cook Islands, Dominica, Federated States of Micronesia, Grenada, Guinea-Bissau, Holy See, Iceland, Israel, Kiribati, Marshall Islands, Namibia, Nauru, Palau, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Samoa, Sao Tome and Principe, Seychelles, Solomon Islands, Suriname, Timor-Leste, Tonga, Trinidad and Tobago, Tuvalu, Vanuatu Second tier candidates include: All external candidates, except candidates from non-represented member states of IOM. Organizational Context and Scope Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants. IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration [https://www.iom.int/iom-workplace-culture]. The Global Shared Services Centre (GSSC) in Manila provides centralized administrative and transactional support to IOM worldwide in the areas of human resources, payroll, finance, and occupational health. Within this structure, the Operations Support ensures the efficient, effective and timely management of resources, strategic business change management, and business improvement and innovation. Under the direct supervision of the Director of GSSC and in coordination with Chiefs of GSSC Hubs of Human Resources, Finance and Occupational Health, the Chief, Global Shared Services Centre (GSSC) Operations Support will be responsible and accountable for providing strategic leadership and oversight of operations support, building a strong customer service culture, ensuring continuous improvement and effective performance management in GSSC Manila.

Responsibilities

Provide strategic leadership and oversight of operations support for the Global Shared Services Centre in Manila. Focus on building a strong customer service culture, ensuring continuous improvement, and managing performance across HR, Finance, and Occupational Health hubs.