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Chief Hospitality Officer at KAWEN MANPOWER

, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

18 Sep, 26

Salary

50000.0

Posted On

20 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Guest Relations, Team Management, Restaurant Operations, Communication, Interpersonal Skills, Problem Solving, Conflict Resolution

Industry

Human Resources Services

Description

Job Description The CHO is responsible for overseeing restaurant operations, ensuring exceptional guest experience, managing floor operations, and leading service teams. The role requires strong experience in fine dining operations, customer service excellence, team management, and operational coordination. Key Responsibilities • Manage day-to-day restaurant operations and guest experience. • Supervise dining staff and ensure high service standards. • Handle guest concerns and ensure customer satisfaction. • Coordinate with kitchen and service teams for smooth operations. • Maintain operational efficiency and adherence to company standards. • Ensure compliance with hygiene, safety, and service protocols. Requirements Qualifications • Minimum 12th Pass. • Good communication skills in English and Hindi (Mandatory). Experience • Minimum 1 year of experience in a Fine Dining restaurant environment. • Maximum 10 years of relevant experience. • Experience in guest handling, restaurant operations, and team coordination preferred. Skills • Customer Service & Guest Relations. • Team Management. • Restaurant Operations. • Communication & Interpersonal Skills. • Problem Solving & Conflict Resolution. Benefits Compensation • CTC: ₹50,000 per month. • Approx. In-hand Salary: ₹46,400 per month. • Monthly Performance Incentive: ₹3,000 – ₹5,000. • PF Benefits. • Accommodation Not Provided. • No Food Facility. • Probation Period: 6 Months. • Benefits applicable from Day 1 Additional Requirements • English and Hindi Mandatory. • Must be comfortable working with Pork, Beef, and Chicken products. Work Timings • 6 Days Working with Rotational Week Off. • Shift-Based Working Hours (9 Hours).

Responsibilities

Oversee day-to-day restaurant operations and lead service teams to ensure an exceptional guest experience. Coordinate between kitchen and service staff while maintaining hygiene, safety, and company standards.