1.Strategic IT Leadership & Vision:
- Lead the development and execution of the JCC’s overall technology strategy, ensuring it
supports current and future organizational needs with exceptional integration with marketing and CRM.
- Partner with senior leadership and department heads to integrate IT initiatives into broader organizational strategies and objectives.
2.Information Management & Data Strategy:
- Collaborate with key stakeholders to optimize the full set of agency’s internal and customer facing applications and data tools, enhancing the JCC’s outreach and engagement efforts and optimizing the member experience on apps and website while ensuring accuracy, security, and integrity of information.
- Develop and implement strategies for improving data-driven decision-making across the organization.
3.Technology Infrastructure & Operations Management:
- Oversee the JCC’s technology infrastructure ensuring continuous availability, ensuring reliable, secure, and cost-effective operations across all systems and networks.
- Manage the implementation of enterprise solutions and cloud strategies to optimize scalability, performance, and flexibility.
4.Cybersecurity & Risk Management:
- Evaluate, implement, and enforce comprehensive cybersecurity policies and disaster recovery plans to protect sensitive data and critical systems.
- Ensure system to proactively monitor IT systems for vulnerabilities and threats, ensuring effective incident response and risk mitigation.
5.Team Leadership & Development:
- Lead and mentor a team of IT professionals and vendors, fostering a collaborative, supportive, innovative, and growth-oriented work environment.
- Ensure training, development, and support for staff to effectively utilize
technology and contribute to the organization’s success.
6.Vendor & Contract Management:
- Manage relationships with external IT vendors, consultants, and service providers to ensure high-quality service and cost-effective delivery and alignment with the JCC’s goals and budget.
7.Leadership Team Collaboration:
- Serve as a trusted advisor to executive leadership on technology and information innovation, advancement and security matters.
- Collaborate with all departments to align IT strategy with organizational priorities, including marketing, fundraising, and program operations.
8.Customer Service & End-User Support:
- Oversee the Help Desk function, ensuring timely, effective and quality resolution of IT-related issues for JCC staff, customers, and stakeholders.
- Ensure resources for basic operational functions for individual professional use and programmatic/operational implementation.
SALARY RANGE: $155,000-$175,000. Commensurate with experience.