The Chief Information Officer (CIO) is joining Integra Partners in a period that has seen the company working on a timeline to migrate all of its home-grown assets to a new services architecture. The current road map is nearing 75% completion, but will continue to evolve as the organization grows, and requires a strategic leader to navigate the next steps required. Working closely with the CEO and senior leadership team, the CIO is responsible for maintaining and expanding the company’s technology strategy and overseeing the execution of that strategy. The CIO will lead the effort to build integrated and non-integrated platforms and oversee the implementation, integration and operation of third-party technology platforms and must have product development experience for the delivery of services ideally with an understanding of Integra’s business model. The CIO will be a “hands-on” and not theoretical executive, who is a business minded technologist (SME/thought leader) possessing a strategic mindset and execution/results driven approach. The successful candidate will also have a strong track record of partnering with business leaders and clients to ensure the achievement of the organization’s short- and long-term objectives as well as accurate and effective product delivery. Given expected growth, ability to operate a lean and productive organization is a requirement.
The ideal candidate is relationship driven, has high energy, the ability to energize and execute, and shares a passion for Integra’s vision to reimagine access to in-home healthcare to improve the quality of life for the communities we serve.

TECHNICAL SKILL

The ideal candidate will have functional depth in technology and product development across all core competencies and prior experience as a CTO/CIO or as a second in command. Not a divisional CIO.
The successful candidate will have expertise in the design, development and operation of platform technology that is used by both internal and external clients to run the business.
Ability to interpret technology and market trends in healthcare as a foundation for your development of the technology and product roadmaps in collaboration with the leaders of our business.
Ability to manage the entire spectrum of information technology operations and the entire development and project management lifecycle.
Knowledgeable in relevant technologies such as Cloud Computing (both IaaS and PaaS), SaaS, Mobile Computing, Voice and Data communications.
In-depth knowledge of Scrum and Agile Development Methodology
Led systems design, development and implementation in a complex regulated environment.
Led a service delivery organization, having knowledge and experience coordinating helpdesk and other IT service functions.
Experience with customer service and relationship platforms (including SalesForce) and data warehousing and analytics methods and tools is also important.
Significant Healthcare Experience
Healthcare industry experience is required
Experience managing the IT infrastructure for a healthcare claims organization or Revenue Cycle Management organization. This includes depth of knowledge of healthcare claims processing, billing, adjudication, EDI, clinical information systems, big data, and other such systems.

REMOTE OPPORTUNITIES

We are actively seeking new colleagues in: Arizona, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Kentucky, Massachusetts, Michigan, North Carolina, New Jersey, New York, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Vermont, and Washington.

OUR STORY

Founded in 2005, Integra Partners is a leading network management company specializing in Orthotics, Prosthetics, and Durable Medical Equipment. We are reimagining access to in-home healthcare to improve the quality of life for the communities we serve.
With a location in Michigan plus a remote workforce across the United States, Integra has a culture focused on collaboration, teamwork, and our values: One Team, Drive Results, Push the Boundaries, Value Others, and Build Community. We’re looking for energetic, talented, and dedicated individuals to join our team. See what opportunities we have available; there may be a role for you to engage in a challenging yet rewarding career in healthcare. We look forward to learning more about you.
Integra Partners is an equal opportunity employer. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives.
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Deliver Exceptional Results through Team
The CIO will be responsible for cultivating an exceptional team of IT professionals that manage the infrastructure, development, platform, security and IT needs of our tech-enabled organization. This individual will need to define and execute a people strategy for their team that currently includes vendor services, contract labor, and full-time employees. Integra’s culture is a core element of the company’s success and fostering a high performing team consistent with the company’s values is imperative.
The CIO will need to instill ongoing improvement disciplines into the IT practice, including appropriate scorecards, metrics, risk management and ongoing process improvement.
Build a Service-Oriented IT Strategy and its Corresponding Budget
The CIO will be responsible for delivering the Company’s technology-enabled business growth and will be a key contributor to our overall corporate strategy. This includes thoughtful review of our direction for the execution of our application development, architecture, and infrastructure. They will need to assess our current plans, deliver a coherent strategy for the future, identify key risks and mitigation opportunities and execute that strategy over the course of 12 months, with significant progress demonstrated in the first 6 months. This includes a perspective on the costs (capital and operating) with executing that strategy, ROI, and long-term strategic benefits. In addition, the approach must be highly flexible and scalable to adapt to a fast-moving company and rapidly changing healthcare landscape.
Accountability for the Company Platforms
As a leader in our technology enabled business, the CIO will be responsible for managing our technology platforms that drive optimum business services for our internal teams and ultimately our customers. The CTO will need to know and understand the needs of the customer (internal and external) and provide solutions using next generation tech that aligns with their long-term requirements, build discipline for the allocation of resources (capital and team), recommend build vs. buy decisions, and always ensure the Company’s platforms have consistency within the Company’s strategy. As part of platform ownership, the CIO will be responsible for quality assurance in the technical and business contexts for the organization.
Create a Scalable, Compliant, and Secure Data and IT Infrastructure
The CIO will be responsible for creating and executing a vision for the Company’s Data and IT infrastructure in the context of our applications, our hardware and software needs, and our ongoing thirst for data driven products and decisions. This will include strategy for break/fix work, development and core operating infrastructure, and data architecture and strategy. Important to this work is a constant understanding that IT security and compliance are paramount.
The CIO will manage all IT vendors to minimize both risks and costs and ensure excellent service is provided.
Make Application Development Seamless
The CIO will be responsible for building on our current development competencies to create further efficiencies in our development of excellent applications. This includes resource and capital planning, process discipline, oversight and guidance, quality assurance, and strategic vision.
EDUCATION: Bachelor’s degree from an accredited university required. Master’s degree preferred.