Viseven Group is a leading global B2B MarTech service provider, empowering Pharma and LifeScience companies since 2009. Our mission is to drive digital transformation and excellence, offering comprehensive end-to-end software and digital marketing services tailored to the pharmaceutical industry. The company’s solutions, products, and services are actively used by the top 100 Pharma and Life Science companies.
At Viseven, our rapidly growing team boasts over 700 highly skilled professionals, including experts in development, design, business analysis, project management, delivery, sales, marketing, and customer success.
With a global footprint in more than 30 countries across the US, LATAM, Europe, and APAC, and physical offices in Ukraine, Poland, Estonia, India, and the US, we are well-positioned to serve our diverse clientele.
Join us and become part of a pioneering team dedicated to shaping the future of digital transformation in Pharma and Life Sciences across more than 50 countries around the globe.

REQUIREMENTS:

• 5+ years of progressive experience in IT management on leadership roles.
• Proven experience in leading and developing cross-functional teams, including activities related to full-cycle people management.
• Track record of managing relationships with internal stakeholders and external clients, aligning IT services to their needs.
• Expertise in managing large-scale IT projects of building organization-wide IT capabilities, including planning, execution, and post-implementation reviews.
• Ability to align IT strategy with organizational goals, drive innovation, and adapt to evolving industry trends.
• Hands-on experience in managing IT budgets, optimizing costs, and ensuring resource allocation.
• Deep understanding of IT infrastructure, emerging technologies such as cloud computing, AI, and data analytics, understanding of software development principles and needs.
• Exceptional written and verbal communication skills for collaborating with stakeholders at all levels.
• Fluent English

IT services and capabilities

• Providing IT advisory to internal and external stakeholders, sharing expertise allowing to close major deals in company’s customer acquisition and development pursuit
• Contributing to the development of company products and services from IT standpoint
• Developing and managing external IT services if this is relevant, working with customer needs, seizing business opportunities, increasing their value, driving business growth
• Managing internal IT services, including IT helpdesk, ensuring high internal customer service standard

• IT Strategy
• Identifying and prioritizing technology needs and opportunities by collaborating with different stakeholders and applying industry insights and best practices to drive organizational success
• Developing a short, mid and long-term IT strategy and roadmap to support business success through building needed capabilities
• Identifying IT key initiatives and solutions that will enhance business productivity and competitive advantage, pioneering implementation of tools and technologies to enable organization productivity and competitive advantage
• Identifying IT risks and challenges that need to be addressed in short- and long-term perspective

IT governance

• Implementing IT governance structures to manage and monitor IT investments and initiatives
• In collaboration with compliance and info-security functions, ensuring IT compliance with legal, regulatory, and security standards

• Developing and enforcing IT policies, procedures, best practices and standards

Leadership and team management

• Recruiting, training, and mentoring IT staff to build a competent and motivated team.
• Setting expectations, standards, metrics, providing clear goals, performance feedback, and career development opportunities for team members.
• Coordinating and supervising the day-to-day activities of the IT department.
• Organize the work of teams, providing all the necessary resources, tools, guidance and leadership, direction, strategic insight and communication
• Ensure high people engagement
• Budget and cost management
• Preparing and managing the IT function costs to ensure cost-effective service delivery

• Evaluating and negotiating with vendors for software, hardware, and services.

Infrastructure management

• Overseeing the design, implementation, and maintenance of IT systems and networks.
• Ensuring the reliability, performance, scalability and security of the IT infrastructure.

• Planning for and implementing disaster recovery and business continuity strategies.

IT services and capabilities

• Providing IT advisory to internal and external stakeholders, sharing expertise allowing to close major deals in company’s customer acquisition and development pursuit
• Contributing to the development of company products and services from IT standpoint
• Developing and managing external IT services if this is relevant, working with customer needs, seizing business opportunities, increasing their value, driving business growth
• Managing internal IT services, including IT helpdesk, ensuring high internal customer service standards