Eurobase is an international software and service provider, working with financial institutions in over 25 countries. We deliver enterprise solutions for insurance companies, banks, and financial institutions, alongside specialist IT recruitment services.
With recognised expertise in reinsurance, insurance, and banking technology, we combine powerful software, industry knowledge, and a personal approach to build long-term client partnerships. Our mission is simple: to help our customers succeed by delivering innovative solutions, exceptional service, and lasting value.

We C.A.R.E about our values, they are important in helping us achieve our cultural aspirations and are in service to our Purpose and Mission.

• Collaboration & Teamwork - To achieve successful results, we must work together effectively. Share information and build relationships.
• Accountability - Do what we promise, we accept responsibility for our decisions, actions, and results. We learn from our mistakes and grow stronger every time.
• Respect & Inclusion - We recognise that the thoughts, feelings, and backgrounds of others are as important as our own. We will be open to learning our own bias and changing behaviours. Diversity, inclusion, and belonging are fundamental to the success of Eurobase. We aim to make a significant impact in our efforts to foster an environment where everyone can thrive.
• Excellence - To provide excellent, high-quality products, services, and interactions. We strive to always exceed expectations.

POSITION:

Hybrid (Chelmsford or London, 2–3 days in office)
Eurobase is seeking a Chief Insurance Officer to join our Senior Leadership Team. Reporting directly to the Chief Executive Officer, the CIO will assume responsibility for the strategic and operational leadership of our insurance business, with a particular emphasis on reinsurance.
This role carries oversight of Engineering, Customer Success, Business Consultancy, Project Management, and Insurance Operations, ensuring that all functions are fully aligned with business strategy and delivering measurable value to our clients.

Key Responsibilities

• Co-develop and execute the strategic direction of the insurance business in partnership with the CEO and executive team.
• Lead, mentor, and develop high-performing teams across operational functions.
• Transform processes to be proactive, data-driven, and client-centric.
• Strengthen relationships with key reinsurance clients, acting as an executive sponsor and point of escalation.
• Collaborate with Product, Sales, HR, and Finance to ensure operational alignment with commercial strategy.
• Define, measure, and report on KPIs across operational functions.
• Champion a culture of operational excellence and client advocacy across the organisation.

REQUIREMENTS:

• Proven experience at executive level within insurance or reinsurance operations.
• A strong understanding of technology platforms and digital transformation in insurance.
• A track record of scaling operational functions and leading cross-functional teams.
• Deep knowledge of reinsurance workflows, regulatory requirements, and client challenges.
• Excellent leadership, communication, and stakeholder management skills, underpinned by an analytical, data-driven approach.

We C.A.R.E about our values, they are important in helping us achieve our cultural aspirations and are in service to our Purpose and Mission.

• Collaboration & Teamwork - To achieve successful results, we must work together effectively. Share information and build relationships.
• Accountability - Do what we promise, we accept responsibility for our decisions, actions, and results. We learn from our mistakes and grow stronger every time.
• Respect & Inclusion - We recognise that the thoughts, feelings, and backgrounds of others are as important as our own. We will be open to learning our own bias and changing behaviours. Diversity, inclusion, and belonging are fundamental to the success of Eurobase. We aim to make a significant impact in our efforts to foster an environment where everyone can thrive.
• Excellence - To provide excellent, high-quality products, services, and interactions. We strive to always exceed expectations

Key Responsibilities

• Co-develop and execute the strategic direction of the insurance business in partnership with the CEO and executive team.
• Lead, mentor, and develop high-performing teams across operational functions.
• Transform processes to be proactive, data-driven, and client-centric.
• Strengthen relationships with key reinsurance clients, acting as an executive sponsor and point of escalation.
• Collaborate with Product, Sales, HR, and Finance to ensure operational alignment with commercial strategy.
• Define, measure, and report on KPIs across operational functions.
• Champion a culture of operational excellence and client advocacy across the organisation