Chief of Staff @ CueBox, Performing Arts Software Startup at CueBox

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

29 May, 26

Salary

120000.0

Posted On

28 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Management, Operations Leadership, Growth Initiatives, Client Onboarding, Client Success, Stakeholder Management, Analytical Skills, Excel Proficiency, Communication, Execution Drive, Problem Solving, Partnerships, Sales Strategy, Growth Strategy

Industry

technology;Information and Internet

Description

About CueBox CueBox is a startup building modern software for performing arts and cultural organizations (e.g., theaters, symphonies, venues, universities and more). These organizations are vital to our communities; they inspire, connect and delight us. Yet, these organizations have been traditionally underserved by technology. We’re changing that and helping them thrive with an all-in-one and best-in-class system. Our product meaningfully increases our customers' revenue / audience base and saves them time by streamlining workflows in ticketing, fundraising, marketing, education and more. We have a fast growing customer base and are expanding both in the US and internationally. We are looking to add a chief of staff to work directly with our CEO. Location CueBox is headquartered in New York City, and we are a hybrid workplace. Our team is in the office 3 days a week Tuesday-Thursday. What You’ll Do As the chief of staff, you will work directly with our CEO/co-founder to lead client, operations and growth initiatives. This is a unique opportunity to be involved in every facet of the company’s business operations. This role is ideal for a self starter and quick learner who is passionate about the arts, working hard at a mission-oriented startup, and is excited to tackle/lead business operations. Responsibilities Lead all-client related operations including onboarding and client success Refine our client onboarding, support and training process to improve operational efficiency, enhance client communication, and improve alignment across multiple stakeholders (client, data, business) Develop relationships with our clients to understand their challenges / needs and work with various functions (product, engineering, design) to implement improvements Partner with the CEO on key growth initiatives (e.g., partnerships, new channels) to drive growth Who You Are Self-starter, resourceful and quick learner who can own and solve complex or ambiguous business problems Excellent client management skills and can lead client-related initiatives and meetings Strong analytical and Excel skills and can communicate technical requirements between external stakeholders and internal data & engineering team Superior verbal and written communication skills Ability to drive execution and deliver results in a fast-paced and changing environment Passionate about the arts / cultural industry and excited to work at a mission-oriented startup Open, collaborative and empathetic Minimum Requirements 2-3+ years of management consulting experience at a top US-based management consulting company Client-facing / client-management experience Strong interest in technology and/or arts/culture Proficient at using basic MS tools such as Excel, Powerpoint Work authorization in the US (we do not offer visa sponsorship at this time) Work 3 days a week in office in our NYC office (bonus) sales/growth strategy experience (bonus) Technical skills including SQL Summary of Benefits Base salary $90-120k Competitive equity package Medical, dental, and vision insurance Complimentary one-medical membership Note: We do not offer visa sponsorship at this time. Hiring Process 30 min hiring manager interview 1 hour technical interview including a case and an Excel-based exercise Final interview with executive team References Offer (contingent on positive references) Apply We hope you’re excited to join us as we transform the performing arts and cultural industry! Please apply below.

Responsibilities

The Chief of Staff will lead all client-related operations, including onboarding and success, while refining processes to improve efficiency and alignment across stakeholders. They will also partner with the CEO on key growth initiatives such as partnerships and new channels.