Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
We are looking for a senior leader to join the Enterprise Sales Associate global leadership team and support success across all regions by ensuring we have the organization, GTM programs, and ways of working to sustain high growth. You will work in concert with the Group Vice President and regional leaders acting as the Chief of Staff and being a key part of the ESA Org. The role will be a primary point of contact for the cross-functional teams that support the field organization, ensuring effective collaboration, execution, and alignment across ESA teams, Field Sales Sales Ops, Marketing, and any other sales-supporting function. This position comes with the opportunity to play a pivotal role in the ongoing transformation and acceleration of our global business. With a broad remit, the role offers a huge opportunity for impact.

In this role, you will be responsible for:

• Leading global Go to Market and aligning cross-functional teams to ensure delivery and progress on global priorities and goals.
• Driving the strategic agenda for the regions with the VPs’ offices.
• Diagnosing GTM productivity, identifying, and implementing improvements.
• Challenging the status quo and identifying opportunities for improvements in our GTM.
• Implementing and maturing new sales motions across regions and product business units, including coaching sales managers and reps in leading practice.
• Evolving the maturity and discipline of the operational cadence of the business.
• Aligning demand generation plans across GTM functions.
• Working with the Sales team to support, challenge, and steer our customer interactions.
• Cascading globally designed programs and partnering with the global teams to embed standard practices.
• Delivering and building QBRs, exec summary, biz updates
• Running and building the forecast cadence for both pipe gen, pipe progression and closing, weekly
• Ability to attend calls and meeting in different time-zones
• Working with enablement to support hiring strategy, onboarding and continuing development

Qualifications

We are looking for in this role:

• Extended experience in working with Field Sales organizations, in a matrixed sales environment, in enterprise software – preferably with sales management experience.
• Experience and passion for working in multicultural, high growth, fast-paced organizations where leading through ambiguity is essential.
• Ability to establish and nurture relationships at the highest levels of organizations.
• Strong strategic and operational mindset with a focus on building organizations to scale in a cross-functional capacity.
• A history of demonstrated skills of sales operational best practices.
• Strong Program Management skills and a history of building out programs to support Field Sales.
• Strong organization, communication, teamwork, presentation, problem-solving, and time management skills.
• Analytical mindset to identify and address areas of opportunity.
• Ability to review and synthesize data and trends to focus the attention of the leadership team.
• Empathetic approach and ability to influence.

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
Additional Information

In this role, you will be responsible for:

• Leading global Go to Market and aligning cross-functional teams to ensure delivery and progress on global priorities and goals.
• Driving the strategic agenda for the regions with the VPs’ offices.
• Diagnosing GTM productivity, identifying, and implementing improvements.
• Challenging the status quo and identifying opportunities for improvements in our GTM.
• Implementing and maturing new sales motions across regions and product business units, including coaching sales managers and reps in leading practice.
• Evolving the maturity and discipline of the operational cadence of the business.
• Aligning demand generation plans across GTM functions.
• Working with the Sales team to support, challenge, and steer our customer interactions.
• Cascading globally designed programs and partnering with the global teams to embed standard practices.
• Delivering and building QBRs, exec summary, biz updates
• Running and building the forecast cadence for both pipe gen, pipe progression and closing, weekly
• Ability to attend calls and meeting in different time-zones
• Working with enablement to support hiring strategy, onboarding and continuing developmen

We are looking for in this role:

• Extended experience in working with Field Sales organizations, in a matrixed sales environment, in enterprise software – preferably with sales management experience.
• Experience and passion for working in multicultural, high growth, fast-paced organizations where leading through ambiguity is essential.
• Ability to establish and nurture relationships at the highest levels of organizations.
• Strong strategic and operational mindset with a focus on building organizations to scale in a cross-functional capacity.
• A history of demonstrated skills of sales operational best practices.
• Strong Program Management skills and a history of building out programs to support Field Sales.
• Strong organization, communication, teamwork, presentation, problem-solving, and time management skills.
• Analytical mindset to identify and address areas of opportunity.
• Ability to review and synthesize data and trends to focus the attention of the leadership team.
• Empathetic approach and ability to influence