Chief Operating Officer at Chicago Family Health Center

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jan, 26

Salary

0.0

Posted On

07 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Healthcare Operations, Leadership, Analytical Skills, Communication Skills, Regulatory Compliance, Patient Care, Teamwork, Continuous Improvement, Strategic Planning, Budgeting, Program Development, Grant Applications, Community Engagement, Operational Performance, Risk Management, Customer Satisfaction

Industry

Hospitals and Health Care

Description

Description Chief Operating Officer About Chicago Family Health Center (CFHC) Chicago Family Health Center (CFHC) is a leading community-based healthcare organization committed to providing high-quality, affordable, and patient-centered care to individuals and families across Chicago’s South Side. We serve as a trusted partner in our community, focusing on improving health outcomes and reducing disparities through accessible medical, dental, and behavioral health services. Position Summary The Chief Operating Officer (COO) is a key member of CFHC’s senior leadership team, responsible for directing and coordinating the day-to-day operations of the organization. Reporting directly to the CEO, the COO ensures that all non-provider clinical, facilities, and risk management functions operate efficiently to support the delivery of exceptional, patient-focused care. This position plays a vital role in driving operational excellence, fostering collaboration, and ensuring compliance with healthcare regulations. Key Responsibilities Oversee all aspects of CFHC’s operations, including medical, dental, and behavioral health services. Ensure efficient patient flow, high-quality care, and customer satisfaction across all service areas. Develop and implement systems for monitoring operational performance and reporting results. Collaborate with the Chief Medical Officer and senior leadership to meet and exceed clinical and patient care goals. Maintain regulatory compliance, licensure, and accreditation for all operational areas. Build strong relationships with community organizations to enhance existing programs and develop new initiatives. Participate in strategic planning, budgeting, and program development, including grant applications. Lead, mentor, and evaluate departmental leadership to foster a culture of teamwork and continuous improvement. Work Environment & Schedule Hybrid work model: Three days on-site, two days remote (subject to organizational needs). Occasional evening or weekend hours may be required. Travel to CFHC sites across Chicago as needed. Why Join CFHC? At CFHC, you’ll be part of a mission-driven organization dedicated to making a lasting impact on community health. We offer a supportive, collaborative work environment and opportunities for professional growth while helping improve access to healthcare for underserved populations. Requirements Education and Experience Bachelor’s degree in Business, Public Health, Health Administration, or related field required; Master’s degree preferred. Minimum of 5–7 years of progressive management experience in healthcare operations, preferably within a community health or ambulatory care setting. Demonstrated knowledge of healthcare administration principles and regulatory compliance. Strong leadership, analytical, and communication skills.

Responsibilities

The Chief Operating Officer oversees all aspects of CFHC’s operations, ensuring efficient patient flow and high-quality care. This role involves collaborating with senior leadership to meet clinical goals and maintaining regulatory compliance.