ABOUT ENERTIV

Enertiv is a leading proptech platform that integrates hardware-enabled data collection with AI-powered analytics to transform the operation of commercial real estate portfolios. Our technology enables owners and operators to reduce operating costs, improve sustainability, and deliver enhanced tenant experiences.
We are at an inflection point: scaling toward our next stage of growth. Expansion revenue is our fastest-closing and most valuable growth driver — and flawless project delivery is the key to unlocking this flywheel.

THE ROLE

We are seeking a Chief Operating Officer (COO) to own everything that happens after the ink is dry on the contract.
The COO will lead Operations, Customer Success, and Engineering Services — ensuring projects are delivered on time and at the highest quality. Flawless delivery builds trust and accelerates adoption, retention, and expansion — the engine of Enertiv’s growth.
The COO will work closely with the Founder & CEO and CFO to establish the operating foundation for long-term scalability.

RESPONSIBILITIES

• Build the operating model that enables Enertiv to scale from ~$10M to $50M ARR+.
• Unlock Enertiv’s expansion revenue flywheel — faster expansions tied directly to flawless delivery.
• Lead project delivery: contractor/vendor networks, installations, commissioning, and QA.
• Build and manage a contractor and vendor ecosystem that delivers installation-heavy projects at scale, with high quality and strong margins.
• Ensure customers onboard seamlessly, achieve time-to-value quickly, and expand.
• Grow Engineering Services into a scalable, revenue-generating function.
• Embed AI and automation into workflows to scale efficiently without linear headcount growth.
• Align Operations, Customer Success, and Engineering Services into one integrated system with clear processes, handoffs, and KPIs.
• Serve as a thought partner to the Founder & CEO and CFO, bringing operational insight to both daily decisions and long-term strategy.
• Represent post-sale operations at the board level, delivering transparent dashboards that tie execution to ARR growth.