Chief Operating Officer at IntraCare Health Center

Addison, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

29 May, 26

Salary

0.0

Posted On

28 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Leadership, P&L Discipline, Daily Execution, Revenue Cycle Management, Fee-For-Service Execution, Cash Closure Processes, Charge Capture, EMR Super-User, AthenaHealth, Denial Trend Analysis, Medical Cost Control, MER/MLR Performance, Utilization Oversight, Referral Management, Provider Productivity Management, Value-Based Care

Industry

Hospitals and Health Care

Description

Position Summary The Chief Operating Officer (COO) is responsible for enterprise-wide operational leadership across IntraCare’s Medicare Shared Savings Program (MSSP) Accountable Care Organization and Medicare Advantage full-risk operations, inclusive of employed and affiliate clinic networks. This executive will lead the strategic transition from FFS to full-risk Value-Based Care. We do not need a theoretical strategist; we need a highly tactical, hands-on operator who will personally drive daily execution, enforce P&L discipline, and hold clinical and administrative teams strictly accountable to volume and quality targets. Essential Duties & Performance Expectations Revenue Cycle & Fee-For-Service Execution Daily Financial Discipline: Enforce strict daily cash and charge closure processes across all clinic locations. Ensure 100% compliance to the daily cash and charge closure process. To ensure month-end Revenue goals are on target, ensure active Daily Closure tracking and reporting for all locations, raise queries where shortfalls are reported, and take corrective actions. Implement zero-tolerance standards for unclosed encounters and lagging charge capture. Hands-On EMR Leadership: Must be a hands-on AthenaHealth/EMR super-user capable of operating independently. You will actively pull raw encounter reports, track clean claim metrics, analyze denial trends, and monitor unbilled visits yourself. Audit revenue integrity directly rather than relying solely on analytics teams or layered reporting structures. Throughput & Volume Management: Ensure 100% of patients leave with scheduled follow-up appointments when clinically appropriate. Actively manage scheduling, cancellation, and reschedule patterns. Align productivity bonus models to drive appropriate volume ingestion and minimize appointment reschedules. Value-Based Care & Risk Management Execution Medical Cost Control: Directly manage Medical Expense Ratio (MER/MLR) performance. Oversee execution of the Senior Access Model (SAM) to ensure high-risk senior populations are seen at required clinical intervals. Utilization Oversight: Track and monitor admissions on a daily basis for all referral cases. Ensure providers are consistent and compliant in the referral procedure, ensuring the referral decision made is based on merit. Ensure a strong Patient Connect process is available to track the patient at each stage of the referral cycle and ensure the patient is connected back to the primary clinic. Rigorously manage referral patterns to prevent unnecessary out-of-network leakage. Physician & Clinical Accountability Productivity Management: Monitor provider patient visits weekly to ensure visit volume is sustained. Establish and enforce provider productivity standards (e.g., visit volume targets). Directly address underperformance through structured improvement plans. Conduct timely, data-backed performance discussions with physicians and mid-levels. Balanced Leadership Model: Remove administrative friction and operational waste that impairs provider efficiency. Simultaneously enforce performance expectations

Responsibilities

The Chief Operating Officer will provide enterprise-wide operational leadership for Medicare Shared Savings Program and Medicare Advantage full-risk operations, driving the strategic transition toward full-risk Value-Based Care. This executive must personally drive daily execution, enforce strict P&L discipline, and hold teams accountable to volume and quality targets.