Chief Operating Officer

at  iTalent PLUS

Our client is a Malta-based financial institution that offers a range of corporate banking and payment services.

SKILLS:

• Judgment and Decision Making: Evaluates potential actions by weighing costs and benefits to choose the most appropriate solutions.
• Critical Thinking: Utilizes logic and reasoning to assess the strengths and opportunities of different solutions or approaches.
• Complex Problem Solving: Identifies and evaluates complex problems, developing and implementing effective solutions.
• Communication: Effectively conveys information to others.
• Social Perceptiveness: Understands and responds to others’ reactions and emotions.
• Performance Management: Monitors and assesses the performance of individuals and the organization, taking corrective action where necessary.
• Negotiation: Facilitates agreements and reconciles differences between parties.

• Collaborates closely with senior management to oversee business operations.
• Assists in the quarterly and annual strategic planning of the organization.
• Monitors operations, identifying inefficiencies that affect financial performance and human resources.
• Works closely with Directors, providing guidance and training.
• Oversees customer satisfaction and its impact on service channels and overall operations.
• Develops and implements strategic operational plans to achieve key performance indicators (KPIs).
• Aligns the organization’s vision with the CEO, CFO, and other Executives.
• Supports the CEO in managing special projects and initiatives.
• Coordinates quarterly Board presentations alongside the CEO.