CHIEF OPERATING OFFICER at Metrocrest Services

Carrollton, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Apr, 26

Salary

0.0

Posted On

22 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Communication, Collaboration, Empathy, Critical Thinking, Creativity, Strategic Thinking, Organizational Change Management, Program Management, Fiscal Responsibility, Inclusivity, Teamwork, Problem Solving, Coaching, Development, Innovation

Industry

Non-profit Organizations

Description

Description OUR VISION: To Build a Thriving Community for ALL If our Vision resonates with you, if you have a passion for serving others, and if you have a growth- mindset, Metrocrest Services might be an ideal fit for you. We are looking for team members whose values align with ours and who are compassionate, professional, and committed to serving their neighbors in need. Metrocrest Services is a team of volunteers, nonprofit partners, donors, and employees who exist to carry out our Mission to empower individuals to achieve self-sufficiency and foster independence. Our Core Values are principle-based tenets that guide our actions, behaviors, and decisions and are necessary in our effort to achieve our Mission and drive our Vision. Our Core Values are: Start with a “YES” Attitude: Working together to find solutions Celebrate Differences: Show others dignity, respect, and inclusion while honoring everyone’s experiences and unique contributions Be Kind: Make a choice to be kind to ALL through empathy and understanding Choose Joy: Joy is an attitude; pursue it every day Embrace Change: A willingness to be open-minded and collaborate while accepting that change is an integral part of making our organization stronger You’ll Love Working Here Because We… Have a warm, caring work environment and culture Communicate and collaborate as a team Are passionate about our team members and those we serve Have a leadership team that wants to do the right thing and is open to new ideas The Opportunity The Chief Operating Officer (COO) is an integral member of Metrocrest Services’ executive leadership team and will collaboratively articulate, implement, and operationalize the strategic vision, mission, and goals of the organization. The COO directs key functions of the organization including Client Programs, Senior Programs, and Operations, and they are a primary strategic and management partner to the Chief Executive Officer (CEO). The Chief Operating Officer will embrace and champion our Core Values and will lead with a Servant’s Heart. They are humble, hungry, and smart, and they consistently demonstrate leadership of self and others. The COO is expected to have a growth-mindset and the desire and ability to develop others. The Chief Operating Officer reports directly to the CEO, provides leadership and direction to the Program Directors, Operational Directors and in some cases, functional managers, along with indirect leadership and support to Operational Staff. Requirements Minimum Qualifications Bachelor’s degree in non-profit management/leadership, business, or related field At least 5 years of experience with non-profit programming (preference on management of programs) Minimum of 5 years of executive leadership Preferred Qualifications Master’s degree At least 5 years of experience in leading or managing non-profit programming Special Knowledge/Skills Strong commitment to Metrocrest Services’ mission with experience executing on vision and strategy Excellent leadership skills, including humility, superior communication (verbal and written), integrity, accountability, flexibility, collaboration, respect, and empathy Ability to promote collaboration and coordination across programs, services, and departments; enable communication of the organizational vision and continued advancement of programs, staff, and community partners, driving development of strategic goals Expertise and ability to guide programs and services using a non-profit framework and an equity lens to inform current and future programs, services, and informational resources Creative - Ability to produce new concepts, ideas, and innovative solutions Commitment to transformational impact for the communities Metrocrest Services supports. Critical Thinking – Ability to analyze and evaluate an issue in order to form a judgment Strong initiative and motivation, with the ability to excel in a demanding and fast-paced environment Ability to evaluate the strengths of direct reports and provide appropriate development Outstanding analytical and strategic thinking skills, with a focus on results and impact Experience in organizational change management either in implementing or assisting in the adoption Ability to work effectively with people at all levels of the agency to create buy-in and a sense of teamwork Major Responsibilities and Duties Work collaboratively with all team members to create a high performing culture that advances Metrocrest Services’ mission, vision and values; set strategic plan goals and support their implementation; promote clear communication and collaboration between all departments throughout the organization to ensure succinct progress toward current goals Provide leadership, guidance, and supervision to assigned director level and management staff; maintain standards through the effective coordination of activities; develops, coaches, and evaluates performance expectations of assigned staff Oversee the coordination, integration, and delivery of all programs, contracts, and related services, promoting an inclusive, equitable team-based environment to motivate and inspire staff to work collaboratively across program areas and ensuring that the expectations of funders, partners, clients and other stakeholders are consistently met. In collaboration with Officers, Directors, and assigned Managers, develop procedures for monitoring the quality and quantity of services being delivered for adherence to outputs, outcome goals, expected standards, and to meet grant deliverables Participates in the budget development process and maintains a high level of fiscal responsibility; oversees program budgets to ensure appropriate allocation of program funding; approves expenditures; assists in budget negotiations with funders Support the Development team as needed regarding data and grant strategy Demonstrates commitment to valuing diversity, contributing to an inclusive working, and learning environment Responsible for creating the annual operational plan, in coordination with the CEO, that aligns with the Strategic Plan, “Metrocrest 2030” Participate in board of director meetings, providing updates to-and seeking feedback from board members on the organization’s operating performance and effectiveness Promote a culture of creative, high achievement and inspire open lines of communication Assist the CEO in maintaining positive relationships with all client organizations, with all sources of funding for the agency, with all peer organizations, with all relevant government entities and representatives, and with the public Provide leadership and assistance in the development and ongoing revision of a comprehensive agency business model designed to achieve financial sustainability within a framework of services that is aligned with the mission of the agency Assume overall responsibility for the day-to-day performance of all of the functions and activities that are supervised by agency managers who report to the COO Works with the CEO and the Director of Finance in the development of agency-friendly financial management and reporting strategies and in the refinement of a set of management metrics to predict outcomes Perform other duties as assigned by CEO Salary Commensurate with experience Leadership Relationships and Supervisory Responsibilities The Chief Operating Officer leads and directs the Director of Nutrition Programs and the Director of Program Development and indirectly leads Operational Staff. The Chief Operating Officer reports directly to the Chief Executive Officer Equal Employment Opportunity Metrocrest Services provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression,or any other characteristic protected by federal, state or local law. In accordance with the ADA, Metrocrest Services will consider any reasonable accommodation.

Responsibilities

The Chief Operating Officer will lead and direct key functions of the organization, ensuring the effective delivery of programs and services while promoting collaboration across departments. They will also oversee the development and implementation of strategic goals and maintain fiscal responsibility.