Start Date
Immediate
Expiry Date
05 Jul, 25
Salary
200000.0
Posted On
05 Apr, 25
Experience
8 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Workplace Culture, Occ, Customer Experience, Technology, Banking Solutions, Integration
Industry
Banking/Mortgage
JOIN OUR TEAM AS CHIEF OPERATING OFFICER AT STARION BANK IN BISMARCK!
Are you a strategic leader with a passion for community banking? If so, we want you on our team at Starion Bank. We are seeking an experienced and dynamic Chief Operating Officer to join our executive team and help drive the growth and operational excellence of Starion Bank, a progressive $2B bank. As a key member of our leadership team, you will play a vital role in guiding our bank’s future, enhancing efficiency, ensuring a future of digital banking and exceptional service to our customers and community.
QUALIFICATIONS:
· 8-10 Years’ experience including technology (existing and forward-looking); digital customer transformation; integration of tech, customer experience, sales and service, and facilities; and knowledge of alternatives to traditional banking.
· Experience leading teams, fostering a strong workplace culture, and developing leadership talent within the organization.
· Understanding banking regulations, including FDIC, OCC, CFPB, BSA\ AML and other federal and state banking laws.
· Familiarity with core banking systems, digital banking solutions and fintech integrations.
· Commitment to relationship banking and understanding of small business and consumer banking needs in a community setting.
· Community involvement and ability to represent the bank in local organizations and business networks.
· Must be willing and able to travel.
· Oversee daily bank operations, including deposit operations, business intelligence, vendor management, and information technology to ensuring efficiency, compliance and alignment with Starion’s strategic goals.
· Oversee, manage and ensure compliance, and operational efficiency of our banking as a service (BaaS) relationship with DoorDash, a multi-billion dollar company, through providing a debit card program for the company’s network of dashers.
· Ensure adherence to banking regulations, internal policies, and risk management best practices to safeguard the bank’s reputation.
· Collaborate with the CEO and executive team to develop and implement operational strategies that drive growth, profitability, and customer satisfaction.
· Maintain a strong focus on customer service and community involvement, supporting the bank’s culture of helping businesses and individuals.
· Author and review business cases, service level agreements, and contract documents and manage vendor relationships.
· Support the development and enhancement of banking products, digital services, and customer solutions to stay competitive in the market.
· Serve as a member of the Executive leadership team, senior management team and sit on other various board committees or project teams as needed.
· Communicate operational insights and strategic recommendations to the CEO, board members and key stakeholders.