POSITION LOCATION: PNW

Are you a strategic and hands-on leader with a passion for operational excellence? We are seeking an experienced Chief Operating Officer (COO) to join our growing company in the Construction Trades. This role requires a proactive leader with 10+ years of executive-level experience who can drive efficiency, enhance profitability, and cultivate a strong, values-driven culture. Candidates with prior experience successfully scaling a company is also needed.
EOS Integrator Experience Required

SALES, MARKETING, AND CUSTOMER EXPERIENCE OVERSIGHT:

• Direct the entire customer acquisition and fulfillment pipeline to drive revenue and brand reputation:
• Lead Generation: Oversee marketing efforts, customer relationship management, and brand reputation strategies.
• Lead Conversion: Ensure effective estimating and sales processes to optimize conversion rates.
• Client Fulfillment: Streamline procurement, project management, field operations, and project closeout to guarantee client satisfaction.
• Customer Satisfaction: Maintain high levels of customer experience through continuous process improvement and engagement strategies.

IDEAL CANDIDATE QUALIFICATIONS:

• 10+ years of leadership experience in operations, preferably within construction or a related trade.
• Proven experience in strategic planning, operational management, and team leadership capable of achieving company vision benchmark to reach $100M in revenue within 8 years.
• Strong analytical skills with a focus on profitability, efficiency, and process improvement.
• Hands-on leadership style with the ability to mentor, inspire, and hold teams accountable.
• Deep understanding of safety regulations, risk management, and liability insurance loss runs.
• Exceptional communication and relationship-building skills to effectively collaborate with stakeholders at all levels.
• Experience with marketing, sales optimization, and customer experience strategies.
• Proven track record in scaling businesses, managing rapid growth, and implementing scalable operational processes.
• Strong ability to drive organizational structure, accountability, and process improvements.
• Experience in B2B and B2C operations and working on the trades side of contracting is highly valued.
• Passion for company culture, employee development, and driving organizational growth.

Please refer the Job description for details