WHY JOIN THE SUMMIT?

As the Chief Operations Officer at The Summit, you will play a key role in a values driven organisation that is changing lives through extraordinary experiences. You will lead our Department Managers and teams, drive operational efficiencies, and help shape the future of an organisation that is committed to making real impact.
If you’re a capable leader with the ability to balance operational strategy with hands-on experience, we invite you to join us on our mission to unleash greatness.

WHAT WE DO:

We passionately deliver inspiring and life-changing experiences through meaningful programs and powerful activities that build self-worth, character, success and happiness

POSITION OVERVIEW

As Chief Operations Officer (COO), you will play a pivotal role in driving operational excellence, strategic implementation, and business performance. This role demands a highly capable leader with significant experience in the building and maintenance industry, including a deep understanding of general construction, carpentry, plumbing and electrical systems, basic engineering, activity and infrastructure design.
The successful candidate will be confident in managing complex maintenance programs, be highly skilled in trade-based project management, and be able to guide and lead maintenance teams through the unique demands of a busy, multifaceted camp environment.
Reporting directly to the Chief Executive Officer (CEO), you will provide high-level guidance, departmental financial oversight, risk management, and operational innovation. Your leadership will enhance business efficiencies, elevate customer experiences, and reinforce our commitment to safety, quality, and cultural excellence.

QUALIFICATIONS & EXPERIENCE

• Proven leadership in a COO, General Manager, or senior operational role.
• Extensive experience in facility and infrastructure management, including construction, engineering, plumbing, electrical, activity and camp-style accommodation.
• Strong project management skills across diverse maintenance and development portfolios.
• Solid understanding of compliance, safety, and general construction guidelines
• Strategic and financial acumen with a track record of budget accountability.
• Experience in tourism, experiential education, or adventure programming is advantageous.

• Lead and oversee Maintenance, Program, Guest Services, and Catering teams.
• Provide expert-level leadership to the Maintenance Team, particularly in trade-based disciplines such as carpentry, electrical, plumbing, construction, and general infrastructure.
• Guide all departments through critical evaluation and complex problem solving.
• Ensure seamless execution of strategic and operational initiatives.
• Drive efficiency, cost control, and business performance measures.
• Develop and implement best-in-class operational strategies.
• Maintain and enhance high-performance workplace culture.