Chief People Officer at EAST HOUSE CORPORATION

City of Rochester, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Mar, 26

Salary

0.0

Posted On

23 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Human Resources, Leadership, Strategic Planning, Employee Engagement, Talent Management, Organizational Development, Diversity and Inclusion, Performance Management, Coaching, Collaboration, Communication, Analytical Skills, Change Management, Problem Solving, HR Best Practices, Business Acumen

Industry

Mental Health Care

Description

Description East House is seeking an accomplished Chief People Officer (CPO) to serve as a trusted executive partner to the CEO and Executive Leadership Team! This role is designed for a seasoned leader who brings judgment, presence, and credibility to the most complex people and organizational challenges, and who thrives at the intersection of strategy, culture, and execution. The CPO will lead and mentor the organization’s Human Resources and Learning & Development leaders, while shaping an integrated people strategy that advances mission, performance, and sustainability. This executive must be equally comfortable setting direction, offering candid counsel, and rolling up their sleeves to ensure strategies are executed with integrity and excellence. Success in this role requires confidence grounded in competence, the ability to build trust through collaboration, thoughtful challenge, and a solutions-oriented approach. The CPO is expected to provide constructive counterpoints when needed, balancing independence of thought with deep respect for organizational priorities and other leaders’ roles and executive decision-making. Once direction is set, the CPO executes decisively, modeling accountability, partnership, and values-based leadership. This role is for an executive who understands that influence is earned through insight, consistency, and follow-through, and who brings strong business acumen, systems thinking, and coaching capability to every encounter and interaction. Requirements Position Summary East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support, and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery. Under the general direction of the President & Chief Executive Officer, the Chief People Officer is a senior member of the executive leadership team guiding critical decisions and leading the execution of those decisions. The Chief People Officer plays a pivotal role in shaping East House’s people strategy, fostering a positive and inclusive work environment, and driving employee engagement and development. This individual works closely with the Chief Executive Officer to transform our culture into an accountable, high-performance, values-driven, best in class provider. Overall, the Chief People Officer will offer timely, forward-thinking counsel on all issues related to the organization’s use of talent and culture in support of its mission. This individual provides leadership and guidance to the Human Resources team, including talent acquisition, employee relations, performance management, compensation and benefits, and HR operations. This role will partner with the leadership teams and key stakeholders to actively anticipate, plan for, and address talent and culture needs of the organization. This individual is also responsible for developing and executing a human capital strategy that aligns with the organization’s overall business objectives and supports growth and profitability. ESSENTIAL FUNCTIONS Strategic Leadership Supports the overall business objectives by developing and implementing?a comprehensive people strategy aligned with organizational goals. Collaborate with senior leadership to provide strategic guidance on people-related matters and contribute to overall business strategy. Human Resources Manages the HR service delivery value chain by ensuring that all areas of HR create value for the business. Oversees the recruitment process, including oversight of interviewing, hiring and onboarding practices. Design and implement effective performance management systems, employee engagement initiatives, and recognition programs. Oversees employee relations activities such as resolving disputes, conducting?performance reviews, administering disciplinary action, providing counseling services, and responding to employee grievances. Develops benefits structures which attract and retain the right talent by assessing the efficacy of benefits programs. Recommends improvements in how HR can add more value to the business by monitoring trends in HR best practices and recommending changes or improvements when necessary. Monitor and analyze HR metrics and data to identify trends, areas for improvement, and make data-driven decisions. Manage and develop a high-performing HR team that delivers exceptional service to the organization. Talent & Culture Serves as the responsible executive leader for diversity, equity, inclusion and belonging (DEIB) initiatives at East House, ensuring that the policies, training, education, and business practices are inclusive and communicates the DE&I strategy and initiatives across the organization. Fosters a culture of accountability, trust, recognition, and results at all levels consistent with the short and long-term objectives of the organization. Proactively drives effective employee communications in partnership with the leadership team.? Ensures our values are understood by all employees and instills clarity of expected behaviors in policies, procedures, job descriptions and performance review documents. Designs and implements integrated talent management solutions including executive coaching, individual development planning, talent reviews, succession planning, and leadership development. Oversees, develops, and implements a progressive total rewards program balancing organizational resources with the need to maintain the organization’s competitive position in the marketplace. Provides critical talent management thought leadership through the process of re-imagining?the?talent lifecycle process, including onboarding, selection, diversity in hiring, talent pipelining, the identification of critical roles and key talent, performance management, career progression, learning and development, employee engagement, retention, and succession planning practices, etc.? Organizational Development Collaborates with leadership to develop and integrate workforce planning and analysis, talent acquisition, learning and development, performance management, professional development, succession planning and rewards. Leads the organization’s employee engagement and retention initiatives to increase organizational, programmatic, and individual performance. Drive employee training and development programs to enhance skills and career growth opportunities. Leads and develops the organizational effectiveness function to provide services, solutions and support that drive key business outcomes and leader accountability throughout the organization. Works closely with executive leaders to plan and implement organizational development projects and initiatives that align the talent, culture,?and?work processes with the organization’s strategic priorities.? Adheres to all applicable policies, federal and state laws and regulations. All duties must be performed in accordance with the East House compliance program. Performs other duties as requested by President/CEO. Other Adheres to all applicable policies, federal and state laws and regulations. All duties must be performed in accordance with the East House compliance program. May perform other duties as assigned by President/CEO. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. DESIRED QUALIFICATIONS Education & Training BA or BS?degree in organizational leadership, human resources, business management or equivalent experience. Masters in Human Resources Management preferred. An equivalent combination of education and experience may be considered. SHRM Senior Certified Professional (SHRM-SCP), SHRM Certified Professional (SHRM-CP), HRCI Senior Professional (SPHR) or Professional (PHR) certification desirable. Experience At least 10 years’ experience with progressively increasing human resources leadership responsibility and a minimum of 5 years in a leadership role, preferably with a non-profit behavioral health organization. Experience working in or with complex, fast paced organizations with mission-focused cultures; re-engineering operations and processes; developing new strategies; and leading change initiatives. Experience must include demonstrated ability to provide strategic human resources leadership across the organization to management and staff at all levels as well as guidance to executives in support of the organization’s mission. Demonstration of critical thinking and analytical skills are essential. Ability to provide easily accessible and highly effective technical assistance leading to transformation across the health and human services industry. Demonstrated proficiency including experience using MS Office applications, various talent solutions,?and HRIS platforms. Demonstrated, advanced knowledge of leading and proven human resources/human capital management principles and practices including those pertaining to talent management, organizational development, diversity and inclusion, performance management, labor relations, employee communications, with demonstrated knowledge of applicable laws and regulations governing these areas. Experience working in or with complex, fast paced organizations with mission-focused cultures; re-engineering operations and processes; developing new strategies; and leading change initiatives. Excellent communication, interpersonal, and leadership skills, with the ability to build strong relationships with internal stakeholders and employees. Required Skills/Abilities Demonstrated ability to drive change, adapt to a fast-paced environment, and manage competing priorities. Must be comfortable in a target-driven environment and work to overcome any barriers that would prevent targets being met. Possess a strong understanding of HR best practices, employment laws and regulations, and trends in human resources management, with experience in a New York State funded non-profit organization. Possession of a valid NYS Driver’s license and use of a registered and reliable vehicle. COMPETENCIES Alignment with East House Values Humanistic, Collaborative, Optimistic, Progressive, Integrity. Represents the organization professionally and aligns with its mission. Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability Takes responsibility for all work activities and personal actions. Follows through on commitments; implements decisions that have been agreed upon. Maintains confidentiality with sensitive information. Acknowledges and learns from mistakes without blaming others. Recognizes the impact of one’s behavior on others. Commitment to Belonging, Respect, and Building a Supportive Community Values and appreciates the unique backgrounds, experiences, and perspectives of every individual. Actively includes others in conversations and decision-making, fostering connections by learning about others' interests, and celebrating achievements to make individuals feel valued. Listening without judgment, communicating and interacting politely and civilly, and acknowledging others' contributions to show appreciation and build trust. Offering help, encouraging collaboration, and creating safe spaces where everyone feels comfortable sharing ideas and concerns. Operational Efficiency, Feedback, Continuous Improvement Manages day-to-day operations efficiently. Focus on process improvements and optimization. Provides and receives constructive feedback in a respectful manner and uses feedback to learn and improve both individually and as a team. Relationship Building/Collaboration Develops and maintains positive relationships based on trust, respect, and mutual support. Builds and leads high-performance teams and establishes high standards of performance and conduct for oneself and others. Strategy Vision & Execution Develops strategies and plans with a solution focus. Achieves goals and embraces learning. Exhibits strategic agility and a drive for results. Leads systems effectively and demonstrates political savvy. Possesses strong business acumen. Working Conditions Traditional office environment. Occasionally subjected to pressure due to time demands. Travel within the greater Rochester area. Potential for travel outside of Monroe County. Physical Demands/Work Environment The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting and occasional stair-climbing.

Responsibilities

The Chief People Officer will lead the Human Resources and Learning & Development teams, shaping an integrated people strategy that aligns with the organization's mission and objectives. This role involves providing strategic guidance on people-related matters and fostering a positive and inclusive work environment.