REQUIRED SKILLS AND EXPERIENCE

• Proven experience designing complex technical products, ideally in platform or infrastructure domains
• Strong understanding of cloud technologies, infrastructure as code, CI/CD pipelines and modern application architectures
• Expertise in interaction design, systems thinking and information architecture
• Ability to translate technical concepts into intuitive user experiences
• Excellent communication and storytelling skills, especially when engaging with technical audiences

PREFERRED QUALIFICATIONS

• Experience with developer platforms, engineering tooling or enterprise-grade infrastructure products

Translate complex technical workflows into intuitive design systems and user experiences

• User-Centred Innovatio

ROLE SUMMARY

We are looking for a visionary Chief Product Designer to lead the design strategy for our platform products. This role focuses on two core areas: an infrastructure provisioning platform and an AI driven application modernisation platform. The successful candidate will be a technologist with a deep understanding of platform engineering and user-centred design. This is a senior design leadership position responsible for shaping the user experience, interaction models and design systems that support our platform capabilities.

KEY RESPONSIBILITIES

• Design Leadership
  Define and evolve the design vision for platform products in alignment with business goals and technical capabilities

Lead the end-to-end design process including discovery, ideation, prototyping and delivery for both infrastructure and application platforms

• Platform Strategy

Collaborate with engineering, architecture and product teams to understand platform capabilities and constraints

Translate complex technical workflows into intuitive design systems and user experiences

• User-Centred Innovation

Champion the needs of users including application engineers , site reliability engineers and product teams

Conduct user research, usability testing and feedback loops to inform design decisions

• Design Systems and Standards

Establish and maintain scalable design systems that ensure consistency and accessibility across platform interfaces

Ensure all design outputs are technically feasible and aligns to group technology strategy

• Cross-Functional Collaboration

Partner with crew leads, crew tech leads, product owners , engineers and business stakeholders to co-create platform features and experiences
Advocate for design excellence and user empathy in technical and strategic conversations