Title: Chief Product Officer
Reporting to: Chief Operating Officer (COO)

Location/Travel: This position can be based remotely. Strong preference for San Francisco Bay area, the Washington, D.C. Area, Mid-Atlantic, or Northeast US. Get Well’s headquarters are in Bethesda, Maryland.

• Ability to travel up to 25%.

OPPORTUNITY:

Get Well is seeking a Chief Product Officer to own and drive the product lifecycle across our full portfolio of products, from ideation and product launch to scaling for revenue growth. The CPO will own and deliver on the product roadmap, with the ability to translate strategic vision into tangible product initiatives. He/She will apply AI to product design and development, embracing and leveraging evolving AI technologies and collaborating with engineering teams to create disruptive AI products from scratch. The VP of Product will be responsible for the overall success of product features and coordinating cross-functional activities involved in product development, release, and customer success. He/She will work alongside the CEO to set overall product strategy and drive the product team to execute and deliver on this strategy.
The CPO is someone who operates at a fast pace and is willing to roll up their sleeves and get into the weeds with the product and engineering teams while simultaneously lifting up to inform long term strategic priorities.

REQUIREMENTS:

• Bachelor’s degree; engineering degree in CS or AI is a plus.
• 7-10+ years of experience in product management owning the entire product lifecycle, designing product roadmaps from conceptualization through launch while prioritizing critical must-haves (ideally building SaaS solutions in healthcare).
• Domain knowledge within the health tech space; broad understanding of payers and providers; ability to dig into and grasp the specific complexities of the healthcare industry.
• Proven track record of developing software used by patients and clinicians and ideally in large hospitals and IDN’s and payers.
• Hands-on experience in developing solutions within the context of Electronic Health Record (EHR) workflows, clinical decision-making, chronic condition management, and related areas.
• Knowledge and experience of how to leverage large sets of data, synthesize and eventually commercialize (pricing, packaging, etc.).
• Eagerness to embrace challenges, with a “fire in the belly” mentality, ready for travel, fast-paced execution, hands-on involvement, and a proactive sense of urgency.
• Deep passion for cutting-edge AI and its diverse use cases.
• Technical acumen to effectively communicate and understand concepts within engineering teams.
• Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI in accordance with organizational policy and Federal, State, and local regulations

• Partner with the CEO and COO to lead the development and implementation of Get Well’s strategic product vision. Drive end-to-end execution and delivery; oversee ideation to product launches to scaling the business through revenue growth
• Conduct in-depth market and customer assessments to analyze buyers and users, define value propositions for each segment, foster innovation, and develop high-value use cases. Convert insights into detailed Product Requirement Documents (PRDs) for high-performing enterprise SaaS products
• Design and deliver revolutionary user experiences and intuitive interfaces to enhance customer adoption, driving high-performing products for customer value and business revenues
• Design and establish SaaS business models through recurring revenues
• Develop pricing models and GTM models for successful product launches (within healthcare)
• Demonstrate a commitment to customer success, satisfaction, and retention through continuous improvement
• Apply the latest AI technologies and collaborate with engineering teams to build disruptive AI products in a fast-paced, iterative manner
• Work in collaboration with technology and data teams to implement data strategies, Large Language Models (LLMs), AI-driven insights, and more into usable and intuitive products
• Exhibit a strong penchant for customer engagement, actively seeking to understand their key needs; integrate customer feedback into SaaS solutions and platform development
• Identify valid recurring-revenue opportunities derived from customer needs, simplifying healthcare problems and translating them into clear product requirements and workflow needs