Chief Steward
The Chief Steward trains, supports, and motivates the Stewarding Team to deliver an excellent Guest and Member experience while managing cleaning schedules, moving and storing necessary equipment, and observing safety guidelines.

As a Chief Steward, you are responsible for training, supporting and motivating the Stewarding Team to deliver an excellent Guest and Member experience. You will also be required to manage cleaning schedules, observe COSHH and Hilton Hotel Health and Safety Manual guidelines, and ensure that machinery is operated properly, efficiently, and is moved, stored, and available when needed. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Run the Stewarding Department efficiently and to maintain high standards on a consistent basis
• Oversee team member cafeteria operations
• Manage, train, and develop the team
• Ensure Back of House areas are maintained to the highest cleanliness standards and cleaning schedules are followed and completed
• Ensure the flow and supply of operating equipment meet the requirements of the bar, banquet, restaurant, room service and executive lounge areas
• Oversee the cleanliness of all food and beverage outlets and the team member cafeteria
• Ensure the Stewarding Team has full knowledge and understanding of compliance regulations as they effect sanitation and hygiene, as set by internal and local legal requirements
• Identify and develop new revenue opportunities
• Work with the Banquet Team to ensure the accurate and timely preparation of individual plates/orders
• Observe guidelines when handling hazardous substances and comply with all aspects of Health and Safety requirements
• Report faults, misused or damaged equipment issues to the Executive Chef, and/or Director of Engineering
• Ensure machinery is operated properly, efficiently, safely and in accordance with the Hotel Health and Safety Manual
• Manage the location, movement, and storage of operational equipment
• Manage the stock and inventory of equipment and other items as required and ensure compliance with Ecosure
• Work with all departments to ensure items that are required for service are available when needed
• Ensure team members adhere to all Health and Safety and Hygiene Regulations
• Carry out any other reasonable task set by the Hotel’s Managemen

A Chief Steward serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous experience in stewarding and in union environments
• Exceptional organizational and planning skills
• Effective communication and interpersonal skills
• Ability to work calmly under pressure and with a sense of urgency
• Strong leadership and development skills with focus on building excellent relationships with colleagues
• Flexibility to respond to a range of various work situations
• A passion for hospitality and exceptional guest experienc