Chief Student Officer and Registrar at Victoria University Minimal

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

28 May, 26

Salary

0.0

Posted On

27 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategic Leadership, Student Administration, Digital Transformation, Data-Driven Decision Making, Continuous Improvement, Admissions, Enrolments, Progress, Completions, Examinations, Graduations, Student Finance, Policy Development, Compliance, Stakeholder Engagement, Budget Management

Industry

Higher Education

Description

About VU: At Victoria University, our aim is to be a global leader in dual-sector learning and research by 2028. Join us on the journey and help us achieve our strategic drives embedded in our Strategic Plan 2022-2028: Start well, finish brilliantly. One of the drivers “Thriving place to Study and Work” will enable us to continue to create places that our students and staff love to belong and feel immense pride. About the Team: The Chief Student Officer and Registrar is part of the Enterprise and Digital Portfolio, reporting to the Deputy Vice-Chancellor, Enterprise and Digital. The team oversees a wide span of student lifecycle services across higher education, vocational education, and international cohorts. This includes admissions, enrolments, progress and completions, student finance, timetabling, data governance and government reporting, business systems support, and all core administration functions that enable an exceptional student experience. About the Role: This senior leadership role is responsible for driving the strategic direction, innovation, and operational excellence of student administration across Victoria University. You will lead the design and delivery of a seamless, customer‑focused student journey, grounded in digital transformation, data-driven decision making, and continuous improvement. As a key advisor to senior leadership and a highly visible leader across the institution, you will influence policy, strategy, technology-enabled service delivery, and cross‑university collaboration to ensure a consistent and outstanding student experience. Position Key Duties Provide strategic leadership across all student administration functions including admissions, enrolments, progress, completions, examinations, graduations, and student finance. Oversee and optimise student management systems to ensure efficient, integrated, technology‑enhanced service delivery. Lead the development of policies, protocols, and procedures to strengthen quality, compliance, and consistency across the student lifecycle. Build strong internal and external partnerships, including compliance bodies, government agencies, and sector partners. Lead and develop a high‑performing leadership team across student administration business units. Provide strategic advice to senior leaders on student data, government reporting, compliance, and operational opportunities. Manage departmental budgets, resources, and planning to ensure high‑quality and efficient service delivery. Oversee risk management, safety, and compliance requirements in line with legislative frameworks and VU policy. Drive continuous improvement and innovation through technology, data insights, and lean process redesign. Represent VU in internal and external forums, promoting excellence in student administrative practice. Salary: Senior Staff Contract Employment Type: Full Time – Fixed Term 5 years Hours: 36.75/1 FTE Location: Footscray Park Campus – With travel required to our other campuses. For a detailed overview of the role’s duties and responsibilities, please refer to the Position Description – Chief Student Officer and Registrar About You: The ideal candidate will bring: Extensive senior leadership experience in student administration within a complex tertiary education environment. Proven capability in leading large multi‑disciplinary teams through transformation and change. Strong understanding of higher education and vocational education compliance frameworks, legislation, and regulatory obligations. Exceptional communication, relationship-building, negotiation, and stakeholder engagement skills. High‑level strategic thinking, analytical capability, and financial acumen. A deep commitment to delivering high‑quality student experience outcomes and service excellence. The University is a Child Safe organisation. You will be required to hold a current Working with Children Check (WWCC) or be willing to obtain one prior to commencing employment. How to Apply Applications must be submitted: A cover letter Your curriculum vitae/resume Your responses addressing all selection criteria located in the position description Evidence of applicable qualifications, licences and registration Applications will close Friday 27 March 2026 at 5pm. This advert may close earlier should a suitable candidate be identified. Early applications are strongly encouraged. Why Join VU VU provides competitive salaries, excellent superannuation, and a variety of benefits. The university fosters an environment where staff can excel, achieve their goals, and develop their careers. With a focus on diversity, inclusion, and family-friendly policies, VU supports both professional and personal well-being. For more information, please visit our Careers at VU Webpage Our Commitment to Protecting Country Victoria University honours its deep diversity as a foundation for collaboration and social progress. We will demonstrate sensitivity in respecting First Nation perspectives. We will ensure that we respect our Indigenous voices and commit to sustainable Protecting Country. We will take leadership responsibility, in all that we do, to improve the health and wellbeing of our local and global communities, and the planet that we share. Our Commitment to Progressive Inclusivity VU is an equal opportunity employer and proudly committed to progressive inclusivity. We welcome and celebrate diversity in all its forms including Aboriginal and Torres Strait Islander peoples, people with disability, culturally and racially marginalised communities, LGBTQIA+ individuals, and people of all ages and socio-economic backgrounds. We strive to reflect the communities we serve and foster an inclusive, respectful, and supportive environment where everyone feels they belong. We are proud to be a WGEA Employer of Choice for Gender Equality. Our Commitment to Inclusive Recruitment VU is committed to providing a positive and barrier-free recruitment experience. If you require adjustments at any stage of the recruitment process, including accessible formats of documents, please contact us at inclusivecareers@vu.edu.au or call (03) 9919 5999.

Responsibilities

This senior leadership role is responsible for driving the strategic direction, innovation, and operational excellence of student administration across higher education and vocational education sectors. Key duties include providing strategic leadership across all student administration functions and overseeing the optimization of student management systems for efficient, technology-enhanced service delivery.