CHILD AND FAMILY SERVICES APPLICATIONS TRAINER

SP4 Social Services Worker 4
Term/full-time
Term ends March 31, 2026
Department of Families
Child Protection, Child and Youth Services
Winnipeg MB
Advertisement Number: 44530
Salary(s): SP4 $64,210.00 - $91,312.00 per year
Closing Date: September 26, 2025
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).
This is a preference competition. All applicants are encouraged to apply, however first consideration for this competition will be given to Indigenous people. Applicants are requested to self-declare at the time of application.
An eligibility list may be established to fill similar regular and term positions and will remain in effect for up to 12 months.
Candidates who do not meet all essential criteria may be considered on an underfill basis at a commensurate rate of pay.
The Department of Families is seeking highly motivated individuals to fill a Child and Family Services Applications Trainer position, located in Winnipeg, Manitoba.
The Manitoba Government has a comprehensive benefit package which includes extended health care, health spending account, dental care, vision care, long term disability insurance, group life insurance, maternity/paternity leave, family related leave, and a defined pension plan (some pension plans allow for portability between the Civil Service Superannuation Board and employers).
To be considered for this competition you must submit an application form and resume. Complete the application form at the link below or contact Human Resource Services under “Apply to” to request a copy of the application form. The selection board will rely only on the information provided in this application form to determine whether a candidate will be invited for further assessment.
Click here to access the application form.

Conditions of Employment:

• Must be legally entitled to work in Canada
• Must be able to provide and maintain a Satisfactory Criminal Record Search (including Vulnerable Sector Search).
• Must be able to travel, including by air in a small aircraft, throughout the Province on a regular basis with possible overnight stay.
• Must possess and maintain a valid Full Class 5 Manitoba Driver’s Licence and have access to a personal vehicle.
• Must be able to work overtime, including evenings and weekends, as required.
• Must provide a satisfactory Child Abuse Registry Check, Adult Abuse Registry Check, and Prior Contact Check.

Qualifications:

Essential:

• Post secondary education in Social Sciences field (preferably BSW). Other combinations of education and related experience may be considered.
• Experience in case management and front line service delivery in the Child and Family Services field.
• Demonstrated knowledge of adult learning principles, with experience designing and delivering training to adult learners.
• Extensive experience working with the Child and Family Services Information System (CFSIS) and Intake Module (IM).
• Thorough knowledge of Child and Family Services legislation, standards and agency operating procedures.
• Strong verbal communication skills including the ability to deliver information effectively to various individuals.
• Excellent written communication skills with experience developing a variety of materials.
• Exceptional interpersonal skills to effectively build and maintain strong working relationships with a variety of individuals.
• Strong organizational and time-management skills with the ability to manage multiple tasks with competing deadlines.
• Proficiency using Microsoft Office Suite (Word, Outlook, Excel) or similar software applications.

Desired:

• Ability to read, write and verbally communicate in French.

Duties:
Under the general direction of the Manager of CFS Operations and Support, the incumbent works as a member of the Child and Family Services Applications (CFSA) team to provide training for Child and Family Services (CFS) users at the Child and Family Services Division, CFS agencies, and regional offices. The incumbent provides input into the development and operation of the CFSA to meet the procedural and operational requirements of CFS, including requirements of The Child and Family Services Act. This position functions in an environment requiring a team approach on issues resolution, problem solving and technology direction setting. The incumbent will have a specialized knowledge of the complex CFS Information systems and a thorough understanding of the business policies, procedures and objectives of the Division (along with broad knowledge of CFS legislation, standards and agency operations).

Please refer the Job description for details