JOB SUMMARY

As the UK government’s largest public service provider, the Department for Work and Pensions (DWP) support people into work, help disabled people live more independent lives, improve housing and address homelessness, provide the financial foundation for a secure old age through the State Pension, and ensure children of separated parents have more opportunity to fulfil their potential through a better child maintenance system.
Family separation is never easy. the Child Maintenance Service (CMS) helps parents, who are unable to make a private financial agreement in support of their child(ren)’s living costs, ensure and at times enforce, the legal responsibility to provide financial support. Our mission is to ‘get money to children’ because it makes a real difference to children’s lives.
Child Maintenance Service is not only undergoing a significant period of change as we drive forward our transformation agenda, but in tandem, we continue to deliver a politically significant and fundamentally crucial service to millions of separated families around the country who depend upon the work we do. Our story in recent years is one of impressive progress and improvement.
Despite the progress we’ve made, we are unashamedly ambitious about what more we can achieve and the difference we can make for the families who need us. Child Maintenance Service is an amazing place to work. Walk into any one of our service centres and you will be overwhelmed by the passion and commitment that our people have for supporting our customers.
At CMS we welcome applications from everyone. We are committed to creating an inclusive and diverse workforce where everybody can thrive. If you want to make a difference to the lives of others and be part of the UK’s largest public services Department, DWP then this could be the career for you.
We are looking for people who are customer focussed, with the right skills, commitment and capability to deliver an exceptional public service. If you have a genuine dedication to a public service department that makes a real difference to the lives of others, you will find great satisfaction in working with us.
This is a fantastic opportunity to begin or further develop an exciting and fulfilling career in the Civil Service. We offer flexibility with a work life balance alongside challenge and opportunity. Take a look at the DWP you tube channel to find out more https://youtu.be/DwG6S1XQy2Y

JOB DESCRIPTION

Child Maintenance Service (CMS) has some exciting opportunities for Team Leaders. We are looking for candidates to fill these key roles who have a passion for leading and delivering excellent customer service, who are flexible and versatile, able to make sound decisions, and drive and implement change in a high profile often high-pressured environment.
Leading a team of caseworkers you will be key to the success of CMS. You will play a pivotal role in realising our objective of getting money to children.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

ATTEND A LIVE WEBINAR FOR MORE INFORMATION ON THIS ROLE

If you would like to know more, you can attend a 60 minute webinar session via Microsoft Teams, which will include a short Q&A session. Follow the link to book your place:
Tuesday 8 April at 5 pm
Wednesday 9 April at 12 pm