WORK FOR INDIANA

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you’ll find competitive compensation, a robust benefits package, and a commitment to work-life balance. Most importantly, you’ll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

A DAY IN THE LIFE:

Responsibilities include:

• Maintain a variety of files, update case files as new material is collected, ensure that information is kept organized, and that all necessary case documentation is retained in compliance with the record retention policy.
• Prepare reports involving tabulations and balancing of posted data and simple arithmetic calculations.
• Answer inquiries over the telephone or in person concerning regulations or procedures within a specialized area.
• Receive and prepare replies to routine correspondence.
• Operate office machines related to a specific area of work.

The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.

ROLE OVERVIEW:

The Child Services Assistant supports the clerical and administrative needs of the office. You will assist with organizing case files, ensuring documentation is properly retained, and supporting staff in connecting clients to resources. This role requires a high level of collaboration and confidentiality.
This position is in the Indianapolis West office and will support the staff in Marion and surrounding counties.

SUPERVISORY RESPONSIBILITIES/DIRECT REPORTS:

This role may be utilized in a supervisory capacity based on agency needs.

Responsibilities include:

• Maintain a variety of files, update case files as new material is collected, ensure that information is kept organized, and that all necessary case documentation is retained in compliance with the record retention policy.
• Prepare reports involving tabulations and balancing of posted data and simple arithmetic calculations.
• Answer inquiries over the telephone or in person concerning regulations or procedures within a specialized area.
• Receive and prepare replies to routine correspondence.
• Operate office machines related to a specific area of work