Children's Contact Service Practitioner at EACH

Ringwood North, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

23 Jun, 26

Salary

0.0

Posted On

25 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Child-Focused Casework, Intake Assessment, Crisis Intervention, Family Support, Supervision, Facilitation, Documentation, Liaison, Court Reporting, Empathy, Time Management, Communication, Client-Centred Practice, Child Safety, Family Dynamics

Industry

Individual and Family Services

Description

Company Description For over 50 years, Each has stood beside individuals and communities, helping people live healthier, more fulfilling lives. We put people at the heart of everything we do, surrounding them with a network of care and support that empowers individuals to thrive. Join us and be part of a team that delivers Altogether Better Care—because when we come together, we create brighter futures for all. Job Description Casual hours including weekend work Based in Ringwood, on the lands of the Wurundjeri People SACS Level 4 Classification + 12% Super + Generous Salary Packaging benefits of up to $18,550 Are you passionate about supporting children and families during times of transition and change? Join Each as a Children’s Contact Service Practitioner and make a difference in the lives of children and parents navigating complex family dynamics. About the program Every child deserves to feel safe and supported when spending time with their family. Our service provides a calm, welcoming environment where children can maintain or re-establish relationships with their parents after separation. Our experienced team supports families through supervised visits and facilitated changeovers, helping to make these moments as comfortable and positive as possible. We believe in every family's potential to grow stronger, and we’re here to support them on their journey toward independent family time. What families can expect from our service A friendly, private space for family visits Caring and respectful support during parent changeovers Skilled staff who shape support around what matters most to the family A safe and inclusive environment where everyone feels heard and respected Face-to-face support at our Ringwood centre Who you’ll be working with You’ll be part of a dedicated team passionate about supporting positive family connections. You’ll collaborate with legal and community services while working alongside other professionals who share a deep commitment to child safety and wellbeing. Your role, your impact As a Supervised Contact Worker, you will play a key role in ensuring children can safely connect with their families. Your responsibilities will include: Conducting intake assessments to determine suitability for the service Supervising visits and facilitating changeovers Monitoring and intervening as necessary to ensure the emotional, psychological, and physical safety of children Maintaining accurate observational notes and documentation Liaising with legal representatives and preparing court reports as required Communicating with families in a respectful, child-focused, and empathetic manner Who we’re looking for You’re someone who thrives in a supportive, purpose-driven environment and is confident navigating complex family situations. You’ll bring: A minimum tertiary qualification in Community Services or a related field Experience in child-focused casework, intake and assessment, and working with families in crisis or under stress Strong written and verbal communication skills Excellent time management and organisational abilities A compassionate, professional approach with a commitment to client-centred practice An understanding of the impact of family violence and mental health on children’s wellbeing Knowledge of the psycho-social stages of separation and family dynamics What will make you standout? Previous experience in a Children’s Contact Service or Intake & Assessment role What’s in it for you? Diversity & belonging – We value all backgrounds, abilities, and identities and are committed to cultural safety. Flexible working arrangements to support your work-life balance Supportive and inclusive team culture Opportunities for professional growth and development Generous Not-for-Profit Salary Packaging benefits To view the full Position Description, please click here or visit the Each careers page at each.com.au, navigate to ‘Work With Us’ > ‘Careers’ > ‘Open Roles’, and search for this position. Questions? Contact Lucy Henderson (Talent Acquisition Business Partner) at [email protected] Applications Close: Wednesday 8th April Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period - so don't miss out and apply today! Additional Information Next Steps in the Hiring Process Learn more about next steps, check out our Hiring Process Guide. We are a 2026 Circle Back Initiative Employer - we commit to respond to every applicant. Didn’t find the perfect role today? Join our Talent Community and be the first to hear about new Each opportunities!

Responsibilities

The practitioner will ensure children safely connect with their families by conducting intake assessments, supervising visits, facilitating changeovers, and intervening as necessary to maintain safety. Key duties also involve maintaining accurate observational notes, liaising with legal representatives, preparing court reports, and communicating empathetically with families.