Chiropractic Assistant/Receptionist

at  Flourish Family Chiropractic

Flourish Family Chiropractic is looking for a kind and professional chiropractic assistant/ receptionist to join our team. We offer chiropractic, naturopathy, acupuncture, athletic therapy, massage therapy, reflexology and rehabilitation. We are looking for a friendly, energetic team player who can multi-task and ensure that patients’ needs are met.
We have two clinic locations: Nobleton and Bond Head

Job Duties include:

• Provide excellent customer service/customer care
• Answering telephones, emails and other patient inquiries
• Scheduling appointment
• Greeting and checking patients in/out
• Submitting Extended healthcare billing (insurance policies)
• Process and maintain client files, activity and payments
• Booking appointments for multidisciplinary practitioners
• Maintain a pleasant and patient centered atmosphere
• Manage clinic flow and organization
• Communicating with patients, practitioners and other receptionists
• Able to compose & word process professional correspondence.
• Cleaning clinic and patient spaces.
• Maintaining house keeping, hygiene & clinic aesthetic standards.
• Maintaining correct stock levels.
• Performing minor IT & Mac support.
• Social Media Administration.
• Opening, closing & key-holding responsibility.

Experience, knowledge skills and abilities:

• Strong interpersonal, communication and teamwork skills
• Competent using a Mac Computer
• Previous JaneApp Software use is an asset however will be taught on the job (used for booking and billing)
• Comfortable using/ willing to learn QuickBooks
• Comfortable working with Canva to create social media and office posts
• Confident in creating social media content
• Fluent in the English language (verbal and written)
• Administrative and/or medical assistant experience (preferred)
• Have experience dealing with Extended Healthcare billing (preferred)
• Provide excellent customer service with a lovely & professional telephone manner

Applicants must be able to work in multiple clinic locations (Nobleton and Bond Head) and therefore must be able to drive and have access to a vehicle. Available times and days as follow:

• Tuesday 10:30am-7:00pm in Bond Head
• Thursday 11:30am-7:00pm in Nobleton
• Friday 9:30am-3:30pm in Nobleton
• Saturday 8:30am-12:30pm in Nobleton (twice a month)

This is a Part-time permanent position (15+ hours) with the opportunity to increase hows in future.
Applicants must be energetic, outgoing, enjoy working with people and have an interest in natural health.
If interested in joining our team please provide a resume and cover letter letting us know why you would like to join our team.
Job Type: Part-time
Pay: From $18.00 per hour
Expected hours: 15 – 20 per week

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Application question(s):

• Will you be able to reliably commute to Nobleton and Bond Head, ON for this job?

Experience:

• Administrative experience: 1 year (preferred)

Work Location: In person
Expected start date: 2025-03-0

• Provide excellent customer service/customer care
• Answering telephones, emails and other patient inquiries
• Scheduling appointment
• Greeting and checking patients in/out
• Submitting Extended healthcare billing (insurance policies)
• Process and maintain client files, activity and payments
• Booking appointments for multidisciplinary practitioners
• Maintain a pleasant and patient centered atmosphere
• Manage clinic flow and organization
• Communicating with patients, practitioners and other receptionists
• Able to compose & word process professional correspondence.
• Cleaning clinic and patient spaces.
• Maintaining house keeping, hygiene & clinic aesthetic standards.
• Maintaining correct stock levels.
• Performing minor IT & Mac support.
• Social Media Administration.
• Opening, closing & key-holding responsibility