JOB DESCRIPTION

Are you a compassionate and detail-oriented individual with experience in a healthcare or wellness setting? Westside Chiropractic & Associates, a thriving multidisciplinary clinic located in the heart of South Granville, is seeking a dedicated Office Assistant to join our team long-term. We specialize in chiropractic care and registered massage therapy, offering a welcoming environment where patients feel valued and supported on their wellness journey.

ABOUT US:

At Westside Chiropractic & Associates, we believe in the power of collaboration, community, and exceptional care. Our team is committed to building lasting relationships with both our patients and peers. We aim to create a positive, empowering work environment where every team member feels encouraged to contribute, learn, and grow.

MUST-HAVE QUALIFICATIONS:

• Minimum 1-3 years of experience in a healthcare, wellness, or customer-facing role (chiropractic, physiotherapy, or similar clinic experience preferred)
• Proficiency with Microsoft Office (Windows, Outlook, Word, Excel)
• Strong verbal and written communication skills in English
• Basic knowledge and experience with daily sales balancing
• Ability to work efficiently in a fast-paced environment
• Professionalism, reliability, and strong attention to detail

WHAT YOU’LL BE DOING:

As an Office Assistant, you will be the first point of contact for our patients, ensuring they have a seamless and positive experience from the moment they walk through the door. Your key responsibilities will include:

• Managing patient flow and appointment scheduling to ensure a smooth daily operation
• Handling payments, processing insurance billing, and maintaining accurate patient records
• Assisting with office communication, including patient inquiries and general office tasks
• Performing medical screenings and adhering to all health and safety protocols
• Supporting basic accounting tasks and daily sales reconciliation
• Managing digital marketing efforts to promote our clinic and connect with the community

This is a part-time role with the potential to transition into full-time. Candidates must have open availability during our office hours:

• Monday to Friday: 8:30 AM – 7:00 PM
• Saturdays: 8:30 AM – 1:00 PM
• As we expand, there may be opportunities for additional hours, including Sundays.
• This position is based on-site at our clinic in South Granville.
• Hours will range between 15 - 20 hours per week with potential for additional hours based on clinic need