ABOUT SWATCH GROUP

Swatch Group is an international group active in the design, manufacture and sale of finished watches, jewellery, watch movements and components. Swatch Group supplies nearly all components required by its 16 watch brands, and Swatch Group companies supply movements and components to third-party watchmakers in Switzerland and around the world. Please be sure to visit our brands’ websites to learn more about their fantastic products.

SKILLS AND EXPERIENCE

• Experience working within retail sales
• Highly developed and proven customer service skills
• Organised and time efficient
• Excellent oral and written communication skills
• Full time availability including weekends
• Full availability across peak season including weekends and public holidays
• Passion for watches or previous watch experience highly desirable but not essential

THE ROLE

We are looking for energetic, enthusiastic, and passionate people to work with our brands on a casual basis across the seasonal period, commencing in October 2025 to the end of January 2026. The ideal candidate is to have flexibility in working across weekdays, evenings, and weekends and public holidays.

Multiple opportunities in Melbourne available across the below brands and locations:

• Longines Chadstone
• Longines Collins St
• Tissot Collins St & Tissot Myer CBD
• Swatch & Tissot DFO South Wharf
• Swatch Collins St

KEY RESPONSIBILITIES

• Support the team in achieving sales targets
• Handle transactions for all types of sales according to company policy
• Ensure the store is always presentable, clean and tidy
• Ensure products are displayed in accordance with company guidelines
• Assist with daily and monthly stocktake and stock management
• Keep up to date with new products, promotions and participate in regular training
• Follow up with customers via email and phone regarding warranty and repairs
• Always ensure the highest level of customer service