Founded in 1977, Planteria has evolved from a small startup into the UK largest interior landscaping company it is today, with an impressive annual turnover of £20 million. With a focus on strategic partnerships, continuous innovation and client satisfaction, the company has accelerated its growth in the past 3 years and achieved a 33% year-on-year growth over this period, and now employs over 150 staff
Today, as well as providing stunning planting solutions, we also run a premium corporate floristry service and create impressive project work, from roof gardens to living walls.

THE OPPORTUNITY:

We are seeking to recruit a Christmas Co-Ordinator who will monitor all incoming enquiries via email and telephone. Provide quotations to clients and collate all orders (processing manual and bespoke orders) through the online order portal. The role will adapt and vary as the Christmas season approaches, starting with client facing and then leading into scheduling of orders and supplier communication through fulfilment.
Flexibility to also be on standby to monitor calls on weekends during the beginning of December.

CANDIDATES WITH PREVIOUS ADMINISTRATION / CLIENT FACING (HOSPITALITY) EXPERIENCE WHO ARE PRO-ACTIVE, A TEAM PLAYER AND ABLE TO ENSURE FANTASTIC CUSTOMER SERVICE MANAGING ALL ASPECTS INDICATED ABOVE INCLUDING:

• Customer Driven
• Ability to work under pressure
• An ability to problem solve
• Excellent written and verbal communication skills
• Positive attitude and flexibility to changes as required
• Have great attention to detail
• An ability to prioritize workload
• MS Office: Word, Outlook and basic knowledge of PowerPoint and Excel

Be an integral part of our Christmas Tree installation and sales team:

• Monitor department inbox
• Respond to all enquiries via email/phone
• Be the first response on the telephone
• Provide client quotations
• Liaise with Sub Contractors
• Communicate with customers to ensure they are always fully informed
• Accurate processing of orders
• Book in orders with customers
• Schedule upcoming deliveries and collections