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Chubb Life HK - Senior Manager, Policy Services at Chubb External
, Hong Kong, China -
Full Time

Start Date

Immediate

Expiry Date

22 Feb, 26

Salary

0.0

Posted On

24 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Vendor Management, Quality Assurance, Performance Monitoring, Transformation Projects, Team Mentoring, Customer Capabilities, Efficiency Gain

Industry

Insurance

Description
Oversee operation of POS Department and manage vendor(s) on outsourced service to ensure quality assurance Monitor the performance of the department to ensure delivery of committed SLA and quality standard Support transformation and strategic projects Mentor and train team members to build technical and customer capabilities for efficiency gain
Responsibilities
Oversee the operation of the POS Department and manage vendors for outsourced services to ensure quality assurance. Monitor department performance to ensure delivery of committed SLA and quality standards.