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Circle In Charge at GMR Enterprises Pvt Ltd

Gokarna, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

20 Feb, 26

Salary

0.0

Posted On

22 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Regulatory Compliance, Consumer Engagement, Issue Resolution, Meter O And M, Troubleshooting, Stakeholder Liasoning, Vendor Partner Management, Quality Management, Performance Monitoring, Networking, Personal Effectiveness, Teamwork, Interpersonal Influence, Stakeholder Focus, Entrepreneurship, Planning And Decision Making

Industry

Construction

Description

JOB PURPOSE To supervise the performance of outsourced agencies and pilot consumer interactions for smart meter installation and related activities ORGANISATION CHART Position TitleReports ToReporteesCircle InchargeHead-OperationsTach TeamSupervisory Team KEY ACCOUNTABILITIES Responsibilities Key Performance Indicators (KPIs) Ensure performance, phase, SOPs are met by outsourced agencies in their identified areas of operations Conduct quality checks for various processes such as consumer surveys, consumer indexing, meter installation, operations and maintenance those carried out by outsourced agencies Steer consumer interactions and enable quick resolutions of issues / grievances Go-Live of Smart Meters as per timeline Quality Checks KEY ACCOUNTABILITIES - Additional Details EXTERNAL INTERACTIONS Outsourced agencies, consumers INTERNAL INTERACTIONS Zonal Heads, Technicians, Stores Team FINANCIAL DIMENSIONS OTHER DIMENSIONS EDUCATION QUALIFICATIONS B.Tech / Diploma (Electrical) RELEVANT EXPERIENCE 7 to 10 years of relevant experience in construction / power distribution / meter installation COMPETENCIES Regulatory Compliance (Practitioner) Consumer Engagement and Issue Resolution (Practitioner) Meter O and M and Troubleshooting (Practitioner) Stakeholder Liasoning (Practitioner) Vendor Partner Management (Practitioner) Quality Management (Practitioner) Performance Monitoring (Practitioner) Networking Personal Effectiveness Teamwork & Interpersonal influence Stakeholder Focus Entrepreneurship Capability Building Social Awareness Planning & Decision Making Execution & Results Strategic Orientation Problem Solving & Analytical Thinking

Responsibilities

The Circle In Charge supervises the performance of outsourced agencies and manages consumer interactions for smart meter installations. They ensure that performance metrics and standard operating procedures are met while conducting quality checks and resolving consumer issues.